We often hear the phrase “technology is your friend” To what extent this friendliness is, to help you to cope with your daily activities or business plans depends on how you embrace it.

Life can be chaotic. Which so much to do it is easy to frequently miss important appointments. Delays often come from having to wait till you get to a PC to respond or not remembering contact details. The worst is having to ask someone repeatedly for their number or business cards.

If you often experience that, you are getting it all wrong and definitely need this friend!

The need for emails

Emails are on a progressive, disruptive path to eliminate postal services. They even facilitate and encourage the acceptance of digitally signed documents.
Most financial companies and legal institutions in many developed countries already accept digitally signed documents.

Your digital signature confirms that the information originated from you and has not been altered through encryption. This makes it legally binding.

Naturally, you need special software or Adobe Sign, to digitally sign and attach as a PDF to an email.

Thanks to emails, we can now also easily store and get in touch with our contacts. It could be in the office, lounging around a park, watching your children play; even onboard/at the underground train station.

Additional email tools

Calendar and contacts syncing is a simple tool which is not offered entirely by all domain host providers. It works wonders along with your calendar and scheduler.

If you need a simple CRM tool to just help with email contacts and plug into an existing sales app, you can do so with a useful add-on like Outlook Customer Manager.

There are certainly advantages of decluttering your emails. This helps to alleviate the frustration of unimportant mails getting in the way of the ones you need to access frequently. For that, there is a clutter service offered by Office 365.

Additionally, to avoid retaining important attachments, and clogging up space on your mailbox, you can with a click, save large file attachments directly to your cloud storage.

With all that relevance of emails, it is critical that you source the best one – even if it costs a bit more than the (free) webmail services provided by Outlook (Hotmail), Gmail and Yahoo.

Naturally, with a paid service, you will almost be freed from the scourge of spam and malicious items embedded in documents. In some cases, they are screened even before landing in your mailbox.

More advanced features

Other perks like a ‘catch-all service’, data loss prevention, in place-hold (compliance features), and advanced threat protection. You can add them as essential services to give you an even more peaceful emailing experience.

You can, for instance, use In-Place Hold (Litigation Hold) to place user mailboxes ‘on hold’ and preserve mailbox items permanently.

This feature is especially crucial for those in the financial and legal sectors – requiring emails and its contents to be preserved for a minimum of seven years typically. Security is the central factor that has kept the postal service in business – well at least for now.

Your checklist when shopping for a good email solution:

• A decent-sized mailbox – with archiving ability – 50GB is the new standard size (don’t get short-changed!).

• Should allow you to sync emails, calendars, and contacts onto multiple devices – and it must always work!

• SMTP is now the standard and preferred Email protocol. If you are still on POP3 or even IMAP – run away!

• Customizable domain (a .com or .net or any other you have bought), with the option to add more domains and email aliases. (info@ …sales@ etc).

• Sync to an active directory – to keep your user-profile and allow for ease of single sign-on or extra security features like two-factor authentication. (Prevents unauthorized people from accessing your emails by pairing to your phone via an SMS code).

• Your mailbox (since you are storing contact details or using it along with a CRM or ERP solution) must be GDPR-compatible.

Final thoughts

Finally, a good email hosting service should provide the ability to add innovative features in the future. These include extra archiving space, advanced threat protection, and enterprise voicemail. These are characteristics of a good email solution.

Preparing to use an email solution can be effortless if you have the time. Most software suppliers like Microsoft (Office 365), have support sites with primary training material and “how-tos”.

Check out Microsoft’s Support page to upskill your Office, email, and overall cloud-software aptitude.