Practical online software can – without a shadow of doubt – help your business (large enterprise or Start-up) get on top of its operations.

The most common operational tasks most of us use are sales and customer support. Though very important they cannot, however, be used in isolation to other business processes.

There are also other ‘bits’ and ‘bobs’ that can be built-in or integrated with to ensure that your business processes are fully automated. And automation saves you time and therefore, money!

Core operations that a good ERP can manage for your business are not limited to the following:

  • Sales (the lifeblood of your business)
  • Customer Support (now extended to Customer Engagement)
  • Accounting and Finance (all your banking, invoicing, payments and taxation)
  • Supply chain and logistics management (Cataloguing, Inventory, stock management, warehousing, storage and deliveries)
  • Retail (B2B, eCommerce, Point of Sales)
  • Human Resources (Staffing, holiday bookings, Salaries and wages, recruitment).
  • Marketing (Branding, campaign management, targeted ads etc.)

Can you imagine these have been in use since the industrial revolution and the introduction of chain stores? 

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ERP is the abbreviation for Enterprise Resource Planning and is basically the software your business uses on PCs/cashier systems, scanners, and all points of sale devices.  

One of a kind

We identified and reviewed a specialised ERP called  SmartSaleERP. It is an integrated tech platform targeted for retail business owners to help you get in control of your business. 

Granted, there are hundreds of ERP solutions out there including those from known brands such as Microsoft Dynamics, Salesforce, Zoho etc.

A distinguishing feature on SmartSaleERP however, is the kind of technology they use over and above the traditional features and user interface (UI).

This ‘edge’ comes from the use of  biometric and smartcard tech to provide you with a better customer/user experience.  The sales experience can be derived from both the customer and the business side.

Read the full feature to find out more about this distinct ERP here.

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