In the ever-evolving landscape of design and engineering, technological advancements continue to redefine how we approach complex projects. One such innovation that’s gaining traction is the concept of “Digital Twins.”
Initially introduced as a way to monitor and maintain physical assets in real-time, the concept of Digital Twins has expanded to play a pivotal role in design and engineering processes. Let’s delve into some of the current and revolutionary use cases of Digital Twins today.
What are Digital Twins?
A Digital Twin is a virtual replica of a physical object, process, or system. It encompasses both the physical aspects and the digital representation, offering real-time insights and simulations to understand, predict, and optimize the behavior of the real-world counterpart.
They are revolutionizing the way products are designed and prototyped. Engineers and designers can create virtual prototypes that closely mirror the physical product, allowing for rapid iterations and testing. This not only speeds up the design process but also reduces the cost and waste associated with traditional trial-and-error methods. From automobiles to consumer electronics, Digital Twins enable engineers to simulate various scenarios and make informed decisions before a physical prototype is even built.
Salient Use Cases
Predictive Maintenance: In the realm of engineering, the concept of predictive maintenance has gained prominence. By integrating Digital Twins into machinery and equipment, engineers can monitor the real-time performance of these assets and predict maintenance needs. This proactive approach minimizes downtime, prevents costly breakdowns, and extends the lifespan of equipment.
Simulation and Analysis: Digital Twins offer a platform for comprehensive simulations and analysis. Engineers can simulate the behavior of a system under different conditions, helping them identify potential challenges and opportunities for improvement. Whether it’s testing the aerodynamics of an aircraft or evaluating the structural integrity of a bridge, Digital Twins provide a safe and controlled environment to conduct experiments virtually.
Smart Cities and Infrastructure: As urbanization accelerates, the need for smart infrastructure becomes crucial. Digital Twins play a pivotal role in designing, developing, and managing smart cities. From optimizing traffic flow to monitoring energy consumption, these virtual replicas offer insights that facilitate more sustainable and efficient urban planning.
Collaboration and Communication: Digital Twins serve as a common platform for interdisciplinary collaboration. Engineers, designers, architects, and stakeholders can all interact with the virtual model, fostering better communication and understanding. This collaborative environment leads to more innovative solutions and reduces the risk of misunderstandings.
Lifecycle Management: The benefits of Digital Twins extend beyond the design and construction phases. They can be used to track the entire lifecycle of a product or system, from conception to decommissioning. This holistic approach helps organizations make data-driven decisions to improve efficiency and sustainability.
Takeaway
In conclusion, the concept of Digital Twins has transformed from a mere monitoring tool to a game-changing paradigm in design and engineering. With its ability to enhance design, predict maintenance needs, facilitate simulations, and foster collaboration, Digital Twins are reshaping how we approach complex projects. As technology continues to advance, we can expect even more innovative use cases to emerge, further solidifying Digital Twins as a cornerstone of modern engineering and design practices.
Must-Have Software Tools for Small Businesses to Outpace the Competition in 2023
In today’s fast-paced business landscape, staying ahead of the competition is crucial for small businesses. Fortunately, a plethora of powerful software tools can empower you to streamline operations, boost productivity, and unlock growth opportunities. So, let’s dive into the nine software tools that your small business should consider incorporating into its arsenal in 2023.
1. Communication & Collaboration
Google Workspace offers a suite of collaboration tools including Gmail, Google Drive, Docs, Sheets, and more. It enables seamless communication, file sharing, and real-time collaboration, allowing your team to work efficiently and stay connected regardless of their location. Efficient collaboration and communication are vital for remote and hybrid work environments. In addition, platforms like Slack, Skype, or Microsoft Teams can further facilitate seamless teamwork and enhance productivity. It is always a good thing to have at least two depending on what your customers or stakeholders use as well.
2. Accounting/Banking
Efficient financial management is essential for your small business. This helps you monitor every expenditure and keep good records for easy tax filings. Utilize accounting and banking software like QuickBooks or Xero to streamline invoicing, expense tracking, and financial reporting. These tools simplify bookkeeping tasks, helping you make informed decisions and ensure financial stability. Bigger companies can use Microsoft Dynamics 365’s financial packages to manage their larger turnovers.
3. Cybersecurity
Don’t think just because you are a small business, you do not need adequate online security. One security breach can do a lot of (financial and reputational) damage and stop you from growing. Remember, bigger companies can afford to repair damaged brands/images. Protecting your business from online threats is, therefore, paramount. Acunetix by Invicti, a web protection software, offers robust security features, including vulnerability scanning and web application testing. Safeguard your business’s digital assets and customer data to gain trust among your clients.
4. Artificial Intelligence(AI)
Enhance customer support and streamline communication with ChatGPT. This well-spoken-about AI-powered platform provides multiple language-based automated solutions like a chatbot that provides instant responses to common queries. This frees up your team’s time and delivers quick solutions to your customers’ questions. They even offer personalized assistance 24/7, ensuring customer satisfaction. Setting Chatbots up properly with the right prompts can help you automate almost anything else that requires not much ‘human interaction’.
5. Project/Task Management
They say failure to plan is planning to fail. To keep projects on track and teams aligned, project management software like Asana, Notion, or Trello is therefore indispensable. These tools help you organize tasks, assign responsibilities, track progress, and collaborate effectively, ensuring timely project completion. Depending on the level of technicality of the team you can even use more agile tools. Tools such as ClickUp, Miro,or Jira, are more suited for software development teams.
6. Customer-Oriented
Without them, your business ceases to exist so you need the best tools to engage with your customers, suppliers, and partners at all times. Customer Relationship Management (CRM) software, such as Pipedrive, Zoho, Freshworks or HubSpot, enable you to nurture leads, track customer interactions, and manage sales pipelines. With CRM tools, you can enhance customer engagement, improve conversion rates, and foster long-term customer relationships.
7. Social Media Management
Most of your existing and potential customers spend a significant amount of hours online – sometimes just browsing aimlessly through TikTok or watching cat videos on Youtube. Twitter has recently even started ‘rationalizing’ the amount of engagement people can have on its platform in a bid to allow its servers to ‘cool off’ and prevent AI bots from running amok. A strong online presence is, therefore, crucial in today’s digital landscape. Utilize social media management tools like Hootsuite or Buffer to schedule posts, monitor mentions, and analyze engagement. These tools simplify social media marketing, enabling you to reach a wider audience and drive your brand awareness.
8. Email Marketing
Despite the power of the above-mentioned social media ‘movement’, Email marketing still remains a powerful tool for nurturing your leads and driving conversions. Tools like Mailchimp or Brevo (formerly Sendinblue) provide user-friendly interfaces, automated campaigns, and in-depth analytics, helping you create targeted email campaigns and measure their effectiveness. Naturally you have to do a little work to find the right prospect, or else all these will end up in a spam folder never to be seen.
9. Data Analytics
Thanks to two of the world’s software giants, you can now easily harness the power of data with analytics tools like Google Analytics or Microsoft Power BI. These tools will help you to gain insights into customer behavior, and website performance, and create better-targeted marketing campaigns. Data-driven decision-making will enable you to optimize strategies, identify growth opportunities, and therefore gain a competitive edge. You can even further feed the data into AI tools (like ChatGPT) to further analyze and decipher the data in simpler ways to quickly understand. Naturally, you should only input ‘non-private’ or generic data for the “open-source” program to crunch.
As a small business owner, leveraging the right software tools can be a game-changer in for you 2023. From streamlining operations to enhancing customer experiences, these top software tools will most certainly empower you to stay ahead of the competition. Embrace the digital revolution and equip your business with the tools necessary to drive efficiency, productivity, and growth.
For more about some of the tools mentioned – get in touch for a free consultation!
Artificial Intelligence (AI) has transformed from a buzzword to a practical reality, revolutionizing numerous industries across the globe. With its ability to process vast amounts of data, learn from patterns, and make intelligent decisions, AI has become an invaluable tool for businesses seeking innovation, efficiency, and competitive advantage.
In this brief, we will explore real-life use cases of AI, differentiate it from machine learning, AGI, and NLP, discuss potential job transformations, and shed light on the limitations and dangers that come with its implementation.
Defining AI, Machine Learning, AGI, and NLP:
Before diving into the applications, it’s crucial to clarify the distinctions between AI, machine learning (ML), artificial general intelligence (AGI), and NLP. AI refers to the broader concept of machines imitating human intelligence, enabling them to perform tasks that typically require human intelligence, such as problem-solving, decision-making, and natural language understanding.
On the other hand, ML is a subset of AI that focuses on algorithms and statistical models that allow systems to learn from data without being explicitly programmed.
AGI, often considered the next step beyond AI, represents machines with the ability to understand, learn, and apply knowledge across multiple domains, akin to human-like intelligence.
There is, also a less-mentioned subfield of artificial intelligence that focuses on the interaction between computers and human language. This ‘system’ encompasses the ability of machines to understand, interpret, and generate natural language in a way that is meaningful and useful.
Known as Natural Language Processing (NLP), it combines techniques from linguistics, computer science, and machine learning to enable computers to process, analyze, and respond to human language.
Some applications of NLP:
Virtual Assistants: Virtual assistants like Apple’s Siri, Amazon’s Alexa, and Google Assistant utilize NLP to understand voice commands and respond appropriately. They can perform tasks like setting reminders, playing music, providing weather updates, and answering questions.
Sentiment Analysis: NLP techniques are used to analyze and determine the sentiment expressed in text, such as social media posts, customer reviews, or survey responses. This information is valuable for businesses to understand public opinion, customer satisfaction, track trends, and brand perception.
Language Translation: NLP is widely used in machine translation systems like Google Translate. These systems employ sophisticated algorithms to process input text in one language and generate the corresponding translation in another language.
Chatbots: NLP is essential in creating intelligent chatbots that can understand and respond to user queries. Chatbots are employed in various applications, including customer support, information retrieval, and virtual assistance.
Information Extraction: NLP techniques enable the extraction of structured information from unstructured text. This is particularly useful in fields such as data mining, knowledge management, and content analysis.
Spam Filtering: NLP plays a vital role in email spam filters by analyzing the content and language patterns to identify and block unwanted or malicious emails.
Voice Recognition: NLP powers voice recognition technology, allowing systems to convert spoken words into written text. This technology is used in applications like transcription services, voice assistants, and voice-controlled devices.
Medical Text Analysis: NLP is utilized in healthcare to analyze medical literature, patient records, and clinical notes. It helps in extracting valuable insights, automating administrative tasks, and supporting medical decision-making.
News Summarization: NLP algorithms can summarize large volumes of news articles or documents, providing users with concise and informative summaries.
These are just a few examples of how NLP is applied in various domains. Its versatility and potential continue to grow as researchers and developers explore new ways to leverage human language for improved communication and understanding between humans and machines.
Some Real-World AI Applications in Industry
Healthcare: AI is revolutionizing healthcare by enhancing diagnostics, personalized medicine, and patient care. Companies like Zebra Medical Vision utilize AI algorithms to analyze medical images, improving the early detection of diseases like cancer. AI-powered virtual assistants also assist doctors in accessing patient information quickly, reducing administrative burdens.
Manufacturing: Smart factories are embracing AI to optimize production processes, quality control, and predictive maintenance. Companies like Siemens leverage AI algorithms to predict machine failures and prevent downtime, ensuring efficient and uninterrupted operations. AI-driven robots and cobots are streamlining repetitive tasks, improving productivity and employee safety.
Finance: AI is transforming the finance sector by automating manual tasks, detecting fraud, and improving investment decisions. For instance, PayPal utilizes AI to detect suspicious transactions and prevent fraud in real-time. Robo-advisors powered by AI algorithms analyze vast amounts of financial data to offer personalized investment recommendations to individuals.
Transportation: The transportation industry is harnessing AI to enhance safety, efficiency, and sustainability. Self-driving vehicles leverage AI to perceive their surroundings and make real-time decisions, reducing accidents and traffic congestion. Ride-sharing platforms like Uber employ AI algorithms to optimize route planning, reduce waiting times, and enhance the overall customer experience.
Design/Entertainment: Overall, AI has significantly impacted the design and entertainment industries by providing new tools, enhancing creativity, improving user experiences, and streamlining various processes. The experiences can thus be enhanced and simplified in Generative Design, UX Design, Data Visualization,Game Development & Virtual Reality (VR), and Augmented Reality (AR) – the Metaverse particularly comes to mind here. Apple’s new ‘Vision Pro’ augmented reality headset is ‘the most advanced’ device to date.
Job Transformations
While AI promises immense benefits, there are concerns about job displacement. Routine, repetitive tasks are likely to be automated, leading to changes in the job market. However, AI also creates new opportunities by augmenting human capabilities. Instead of replacing jobs, AI has the potential to transform them, enabling us to focus on complex problem-solving, creativity, and empathy-driven tasks.
Limitations and Dangers
As with any technology, AI has its limitations and potential risks. AI systems heavily rely on data quality, and biased or incomplete datasets can lead to inaccurate outcomes or reinforce societal biases. Ensuring ethical AI practices and addressing algorithmic bias is crucial. Moreover, AI lacks human-like common sense and reasoning abilities, making it prone to errors in unfamiliar situations. The ethical implications of AI, such as privacy concerns and potential misuse of personal data, also require careful consideration.
Afterthoughts
The practical and realistic use of AI has already begun reshaping various industries, unlocking new possibilities, and transforming how businesses operate. By embracing AI, organizations can streamline processes, improve decision-making, and unlock insights from massive amounts of data. However, it is essential to navigate the limitations, address ethical concerns, and ensure a human-centric approach to AI implementation.
Global security breaches are on the rise and no one or country is safe. The acceleration of certain technologies has been rapid since the pandemic engulfed the world last year. But unfortunately, we’ve also become slack in the process.
Once again, it has become apparent just how ‘at-risk’ our data is.
Data hacks have been frantic and are now getting major press attention. It’s hard to know who each unwanted visitor is in each case but fingers are being pointed in perhaps familiar directions.
Russian invaders back at it again
In fact, throughout June, Russians have been blamed for a slew of hacks around the world.
Microsoft in late May said a wave of Russian cyber-attacks had targeted government agencies and human rights groups in 24 countries, mostly in the US.
It claimed that around 3000 email accounts of more than 150 different organizations, some of them international, were attacked in just one week.
Allegedly, the group responsible was the same one that carried out 2020’s SolarWinds attacks, which the Russian Foreign Intelligence Service (SVR) was accused of orchestrating.
But the Kremlin denied having any knowledge or anything to do with any cyber-attacks. It challenged Microsoft to how these attacks were linked to the European attacks.
Nevertheless, authorities are now aggressively investigating cybercrime. In the first week of June, the US Justice Department recovered around $2.3m in cryptocurrency ransom money.
This was part of the funds paid by the Colonial Pipeline Company to Russian hackers in the most disruptive cyberattack on record in the country.
The US deputy attorney general Lisa Monaco said investigators had seized 63.7 Bitcoins which was paid by the company after its systems were hacked, leading to massive shortages of petrol along the US’s East Coast. The department said it founded and recaptured the majority of the ransom.
The hackers are believed to be a group called DarkSide, whose menace caused a multi-day shutdown in certain petrol stations and a spike in gas prices.
The attack made international news and prompted the US’s White House to encourage business executives to improve security measures to avoid future cyberattacks whatever their nature, ransomware or otherwise.
The FBI said DarkSide had also disrupted operations at a meatpacking company. As no one tends to be spared in the spillover effects, it is always a good idea to protect your company’s digital assets as a preventative measure.
Not so sophisticated
The attackers rather proved to be quite ‘amatuerish’ because they sent the Bitcoins to an online platform to convert it to fiat money – and that is how they got nabbed. Server-hosted (Online) crypto exchanges are obliged to keep customer data for compliance and anti-money laundering practices. So while your Crypto digital wallet does not reveal your identity, pairing it with an exchange will link it to all the other particulars you needed to provide to use the exchange.
As long as you need cash to pay for things you will always need to switch your crypto in some way or another – unless your recipient agreed to take payment in Crypto as well. Keeping your digital assets on a hard-wallet or on your hard-drive keeps them “off-the-grid”. But also means you can’t actually spend them.
Although the initial cyberattack was a smart manuever, the attackers proved to be rookies at the robbing game in the end.
On a positive note: the ability to retrieve Bitcoins actually reinforces the need for a Blockchain-based financial system. This made it easier for the authorities to track movements of the ‘ransom-paid’ Bitcoins.
Cuban for a bruising
But politicians aren’t the only people who are urging businesses, civil society organizations, and other groups to improve security systems and be cognisant of an often-dark future.
US Dollar billionaire Mark Cuban has also called for stricter cryptocurrency regulations.
The owner of the Dallas Mavericks who has been investing in trading Bitcoin and other cryptocurrencies such as Ethereum said the world was in dire need of regulation for the burgeoning decentralized finance (DeFi) space.
Cuban said in an interview with Bloomberg that there “should be regulation to define what a Stablecoin is” in order for DeFi to be reliable and to prevent total collapses in investments.
This comes after he saw his investments in a particular Stablecoin ‘went to zero’. Cuban claimed he had been scammed.
Stablecoins are a type of cryptocurrency that is pegged to an underlying asset, or currency – usually the US dollar. They are the earliest forms of DeFi and the largest Stablecoin, Tether, is currently worth more than $62bn.
DeFi has helped the price of Ethereum, the blockchain on which most DeFi projects are built, to also soar. But they can be highly risky investments.
Investors try to create arbitrage opportunities and liquidity between coins but such a scheme collapsed for Cuban.
“There should be regulation to define what a stable coin is and what collateralization is acceptable,” he said.
Strong words of caution
Cuban hasn’t revealed how much money he lost but told a fellow DeFi investor via Twitter that regulation must be implemented- and quickly.
It had been suggested that Cuban was “rugged” which refers to when a project’s liquidity dries up and investors cannot withdraw their cash.
Mark Cuban is alleged to have 60% of his crypto holdings in Bitcoin, 30% in Ethereum, and 10% held in other coins. He likes to experiment with new financial tech investments.
He added further in a recent blog post that banks should be scared of unregulated DeFi technology.
All crypto-based investments remain highly risky as the technology around them develops. But there certainly needs to be global laws to prevent people from losing hefty amounts of their wealth/investment. Cryptocurrency is without a doubt a very lucrative investment vehicle that could make you an overnight millionaire. But that also makes it a perfect vehicle for scammers to clone projects to make away with your hard-earned cash.
You must, therefore, be extra vigilant and scrutinize offers for instant riches. But more so, you would be quite negligent these days to navigate the Internet without any form of cyber-protection.
Why do people hack systems? Hacking is a technique used to compromise any digital device. Hackers want to get into your device to use your data for varied reasons – naturally, most of these motives are financially driven.
A data breach is usually what leads to a hack. There is a difference even though both terms are used interchangeably.
A data breach happens when data that is left vulnerable in an unsecured environment gets viewed by someone who shouldn’t have access to it.
While hacks are the result of malicious behavior, breaches happen as a result of negligence, human error, or other non-malicious behavior that creates a security vulnerability.
Hackers may access your device just to say they could or for financial gain, to protest, or to gather sensitive information.
So what makes a hacker?
In the past, a hacker may have been a whiz kid or specialized programmer but in the modern-day, hacking has become easier and more people are becoming hackers. As more people shop online and use computers for everyday tasks, they become the prey of hackers worldwide.
Actual hacking is technical in nature – the hacker does not communicate with the person whose PC they are hacking into.
But they can also use psychology to trick the user into clicking on a malicious attachment or providing personal data. These tactics are referred to as social engineering.
Your cellphone too can be hacked
While most associate hacking with Windows computers, the Android operating system also offers an inviting target for hackers. That means millions of people who use Samsung phones can be hacked.
Some fifty years ago, there was a name for hackers who obsessively explored low-tech methods for getting around the secure telecommunication networks and expensive long-distance calls. they were called phreaks.
This was a portmanteau of the words phone and freaks. They were a defined subculture in the 1970s, and their activity was called phreaking.
Phreakers have now evolved out of the ‘analog technology era’ to become hackers in the digital world. They are beyond a sub-culture and have become a genuine threat to the safety of our information and data.
Mobile phone hackers currently use a variety of methods to access your mobile phone and can intercept phone calls, voicemails, text messages, and even the phone’s microphone and camera, all without your permission or even knowledge.
iPhones are not safe either
In 2020, many journalists working for Al Jazeera were victims of a sophisticated zero-click spyware attack.
The Toronto-based internet watchdog group Citizen Lab was asked to look into the attacks, which took place in July and August, and they released their findings at the end of December.
The report found that 36 journalists, producers, anchors, and executives had their iPhones compromised by Pegasus spyware. The spyware, developed and sold by an Israeli-based firm called NSO Group, targets security vulnerabilities in the iMessage app.
The so-called “zero-click” exploit deploys without any user interaction. Once installed, it can record ambient sound and phone conversations, take pictures, and access user credentials. It sounds like science fiction but it’s very much real!
Types of hacks
Malware
People can use hardware to sneak malware into your PC. In offices, hackers will infiltrate networks by giving staff members infected USB sticks, dodgy USB cables, and mouse chords.
It is crucial to always think before plugging anything into your work or personal device with access to confidential data.
Educate your staff about being careful before plugging anything into their PCs.
Malware infections generally occur when users interact with dangerous code by clicking on a URL or downloading malicious software disguised as an authentic program. But zero-click spyware penetrates devices without any user interaction.
Citizen recommends making sure that your mobile OS is updated to the latest version. Identified vulnerabilities in previous versions of iOS were patched in the iOS 14 update.
Practicing good digital hygiene is always important for the security of your mobile devices.
Use sites like haveibeenpwned.com and breachalarm.com to see if your email credentials have been compromised. Use strong passwords on any apps that contain sensitive data and delete any apps that you do not regularly use.
Missing security patches
Always remember to update your security tools. Too many people ignore update notifications or security patches, leaving themselves vulnerable. It’s not just antivirus software that needs patching.
Tell your staff to ensure that all their antivirus and applications are routinely updated as security patches become available. This task is usually the job of your IT department if you have one in the first place.
Getting your password information
Hackers can obtain your credentials through several means, but commonly they do so through a practice called keystroke logging or keylogging.
Through a social engineering attack, you could accidentally download software that records your keystrokes, saving your usernames and passwords as you enter them.
This and other forms of spyware are malware that tracks your activity until a hacker has what they need to break into your system.
Attackers can deploy malware on a user’s machine if they are in your environment and capture your credentials via keylogging too.
Hackers also use password cracking programs that can run letter and character combinations, guessing passwords in a matter of minutes, or even seconds.
To get around this,use a password management tool that securely houses your company’s credentials. These tools can often auto-generate lengthy, diverse character passwords that are difficult for hackers to guess. They can also autofill for your employees for easy access to their tools.
This technique involves taking down a website so that a user cannot access it or deliver their service. DoS attacks take place when hackers inundate a target’s server with large influxes of traffic. The amount is so frequent and high that it overloads the server by giving it more requests than it can handle. This crashes your server and your company’s website.
Larger businesses can get hit by a Distributed Denial of Service (DDoS) attack, which is a synchronized attack on more than one server or website, potentially taking down numerous online assets.
A good method to fight DDoS attacks is to use cloud protection services to spot them – like Acunetix or Netsparker.
Social Engineering & Phishing
This is where hackers try to get your personal information, often by impersonating a legitimate and maybe trusted source.
Many types of social engineering bait come in the form of phishing emails.
A hacker sends you a message that looks like it’s from someone you know, asking you to do something, like wire them money, or to click or download an infected attachment to see more.
“The top malicious email attachment types are .doc and .dot which make up 37%. The next highest is .exe at 19.5%,” according to a report by Symantec. Always be cautious of opening these types of attachments.
Warn your employees to never give out private business information over email, to think before opening any attachments, and educate them on mail scams.
Use email software that scans for phishing. Microsoft 365 and Google’s Business packages come equipped with such. Google’s tech uses AI to scan the content and find things such as spelling errors and dodgy URLs. This enables the system to block them before they even hit your inbox.
Most people or companies that get hacked or suffer from a data breach do so mainly due to negligence. Many do not prioritize beefing up their security systems before it is too late. Hacks are, however, completely avoidable so don’t fall victim to them.
Other ways to protect yourself
Download a reliable anti-malware product that can both detect and neutralize malware and block connections to malicious phishing websites.
Of course, whether you are on Windows, Android, a Mac, an iPhone, or in a business network, you must always use layered protection wherever you can.
Only download phone apps from the legitimate marketplaces that police themselves for malware-carrying apps, such as Google Play and the Apple/Amazon Appstore.
Check the ratings and reviews first. If it has a low rating and barely any downloads, it might be best to avoid that app.
Use long and complex passwords. Don’t use numbers in sequence. You can also use mixes of letters that can be remembered through rhymes.
People will always find an opportunity in a crisis. This year has been one of the strangest years we will ever experience. Because of the global pandemic, we have been ‘shut-in’ physically and mentally. Hiding in our homes in an effort to save the lives of the elderly and sickly.
Technologies that enable people to communicate with each other from different locations and work remotely have had an excellent year because of this.
Who needs phones & email?
The pandemic may have stopped us from having face-to-face meetings because of self-isolation and social distancing. So just like that, we all needed to have online meetings and digital collaborative meetups.
In 2020, we just stopped phoning people. We needed to see what other humans looked like. So, we engaged more in video calling, using whatever technology available that supports that functionality.
The online video-conferencing tool Zoom, therefore, went from being a company you’d probably never heard of, to global ‘overnight’ success. It was founded in 2011 by Eric Yuan, a former Cisco engineer, and executive, who then launched it in 2013 as software for companies. It was valued at $1bn in 2017 because it enjoyed very strong revenue growth and was easy to use, and became profitable in 2019, and listed on the Nasdaq.
“You’re on Mute! “
Quote of 2020
Come early 2020, Zoom entered a boom period as most of us used it while in quarantine. Its share price, therefore, grew more than 490% from $68.72 to around $406.
MS Teams, Microsoft’s answer to Zoom. is believed by many to be more reliable and secure than Zoom – which suffered a major breach earlier in the year. Google’s Meet also features on the list of top video calling/conferencing apps.
We won’t delve into comparison here. The pros and cons are highly dependant on what you use it for and your business size/budget. The usage stats below speak volumes though albeit just for the two major economies.
Other tools
When we weren’t working, we were using social communication applications such as House Party which, apart from allowing you to stream music and play virtual DJ, enabled you to play games with one another.
They were mostly silly general knowledge games but hangman made a welcome comeback to society thanks to this app.
Discord, an American Voice over Internet Protocol (VoIP) that uses instant messaging and runs a digital distribution platform also gained new users. It no longer just relies on gamers and people in creative computer development roles to drive its usage.
The Home Office
We started (forcibly) working from home and those who believe it made them more efficient and productive are considering carrying on with it in 2021. The working from home concept, therefore, changed from being something associated with putting in half the effort and lazy lie-ins.
Companies at least in the developed world, have to offer the option of working from home. Like any viral pandemic, Coronavirus will still be around in 2021 as the vaccine could take a while to ‘take effect’. Working from home isn’t disappearing any time soon!
To operate a home office though, you need to have an advanced enough computer system, the right anti-virus software, and other methods of securing your work. Companies became concerned that people were using their personal computers to log onto work servers and bringing problems along with that. It’s not just good enough to get a laptop to have a ‘home office’.
We have also had to set up reliable phone systems for business. Landlines are becoming old-fashioned plus virtual phone systems that are simple to set up and use are becoming popular.
Smart speakers are also becoming popular. You can use them to play music via Spotify or the radio but can also be used to create the right audio ambience for your meetings and remind you about important events, tasks, and meetings.
It’s all about getting tech products and virtual assistants to make working easier. People also invested in better desks and other office accessories such as computer or mobile-phone-operated coffee machines. Yes, those do exist! Expect the internet of things (IoT) to play a bigger role in your life next year and beyond.
Cybercrime on fleek
Naturally, because we are all forced online, this is no better time for cyber-thugs. They have upped the ante with cleverer ways to dupe you out of your already diminishing funds. Here some of the highlights of 2020 when it comes to crime on the web according to cybersecurity provider ID Agent:
–A cyberattack is attempted every 39 seconds. -700 million people in 21 countries experienced some form of cybercrime. –The damage related to cybercrime is projected to hit $6 trillion annually by 2021. -Ransomware attacks rose 148% in March 2020. -Cloud-based attacks rose 630% between January and April 2020. -Two in five SMBs have been the victim of a ransomware attack. -More than 80% of reported cyberattacks are phishing. -Phishing attempts have increased by more than 660% since March 1, 2020. -Organized crime gangs account for 55% of attacks.
The rise of AMD
Chipmaker AMD has had a stellar year as it has brought out some of the most advanced (yet affordable) computer chips ever built and has managed to outshine rival behemoth, Intel.
Its share price on the Nasdaq bounced from $49.10 to about $95.92. The company has been a runaway success story, especially over the past five years. At the end of December 2015, AMD stock was a paltry $2.87, that’s 3242% growth in half a decade!
Another contributing factor for the company’s success is that AMD’s Ryzen line of processors has been a huge hit since its release. They are used in some of the best mining CPUs money can buy.
Mining is the process of acquiring Bitcoins and other Cryptocurrencies using special software together with your PC’s hashing power.
Crypto makes a comeback!
Cryptocurrencies Bitcoin and Ethereum experienced returns of more than 216% and 390% year-to-date respectively. The argument is that institutional investors including some of the world’s largest finance houses and banks are now backing the world’s most popular digital currency.
This is despite the fact that most ‘9-5 people’ are not using Bitcoin to buy much on a daily basis – but this trend is changing. It is still purported to be a means for criminals and drug dealers to help avoid banking authorities from checking their transactions. Or maybe that is just an underground rumour (or FUD) created by the fearful banking system.
But seriously, a few things are speculated to be behind the Crypto surge. The US Federal Reserve cut interest rates, loaned more than $1.5 trillion to banks and financial institutions. It also increased its purchases of US treasury securities to stabilize the economy when the pandemic struck. This response was very strong and helped to weaken the effects of a national lockdown on the largest economy in the world.
These actions created a favourable ‘macro environment’ in which to invest in an asset that is perceived as very risky given its lack of use and lack of clarity around what it can be used for. The high returns compared to Gold, interest-bearing and other traditional assets have certainly got the major asset managers excited.
The second trend that propelled cryptocurrencies was the above-mentioned expansion of digital life. This may have lead to more investors feeling comfortable using a digital wallet. From payment systems, storage, finance, to gaming, gambling and sports: There is now literally a crypto-based coin for anything under the sun! This digital transformation has even prompted global Central Banks to seriously consider a move away from paper money.
The Future
Our lives are progressively going digital. Many older people who had never used a computer to shop online before, did so for the first time in 2020. They also using messaging apps for the first time as well as streaming entertainment services such as Netflix, Hulu, Amazon Prime, and Disney Plus.
To sum up, the year 2020 has been an abomination of a year. Who knows what 2021 will bring? Maybe (tech-driven) Tesla stock will keep on rallying after successfully listing on the S&P500. But maybe also because owner, Elon Musk kind of took an interest to Bitcoin. This year has indefinitely made us aware of two things: proper sanitization and the practical use of computers.
Over the past decade container technology has become a popular method for packaging applications in an effective way. Some developers believe is better than that offered by virtual machines and other technologies.
Container technology has been embraced by the big cloud computing providers including Microsoft Azure, Amazon Web Services, and Google’s Cloud platform.
Examples of the actual container software include the Apache Mesos, Docker, rkt (pronounced rocket), and Kubernetes.
But what is container technology?
Logically, it gets its name from shipping. Shipping containers standardize how goods are moved around. Goods get placed in steel shipping containers which can be picked up by cranes and fit into ships. They tend to have standard sizes.
By standardizing the process and keeping the items together, your container can be moved as a unit and it costs less to do it this way.
In computer terms, container technology is referred to as just a container: a method to package your applications so they can be run, with their dependencies, isolated from other processes.
Container technology decreases the potential for problems when developers move programs from server to server before the program is in a state where it is saleable.
When you use container technology to create an application, you can code everything using just one operating system and database. This makes the application quite easy to replicate as resources including memory and the central processing unit (CPU)are shared. This also makes your technology great for scaling and for working within the cloud.
Out with the old…
If you don’t use container technology, you can have a situation where a program runs well on one machine but has problems on your server. This common problem occurs when you move a program from a data server to a cloud server.
Many issues can happen because of variations in machine environments. These include differences between your operating system, secure sockets layer libraries, storage, and network topology.
So, computer container technology picks up all of your software and related parts which include dependencies, being libraries, binaries, and configuration files. They all get migrated as a unit, avoiding the differences between machines including operating system differences. This will also include underlying hardware that leads to incompatibilities and crashes.
And, importantly, containers also facilitate the deployment of your software to your server. Advocates of using container technology say it is a much better tech to use than that which preceded it – virtual machines.
In this case, one physical server would be used for multiple applications through visualization technology. Each virtual machine contains the entire operating system, as well as the application to run.
The physical server then runs several virtual machines, each with its own operating system, with a single hypervisor emulation layer on top. By running several operating systems simultaneously, you incur a lot of overheads on your server as resources get used.
…and in with the new
Container technology allows your server to run a single operating system because each container can share that system.
The parts of your operating system that are shared are read-only to not interfere with the other containers. Therefore, compared with virtual machines, containers require fewer resources of the server, and are much more efficient.
You can pack many more containers onto a single server. Each virtual machine may require you to have gigabytes of storage. But each container running a similar program may only need megabytes.
How do the containers operate?
Containers are set up in an architecture known as a container cluster. Then, in a container cluster, there is a single cluster master, with the other related containers set as nodes, that are your multiple worker machines. The cluster master schedules the workloads for your nodes, and also to manage their lifecycle, and their upgrades.
Containers allow programs to be broken down into smaller pieces, which are known as microservices.
A major advantage of having a program as component microservices is that different teams can work on each of the containers separately as long as the interactions between the different containers are maintained. This facilitates faster software development.
Containers are also flexible and can be orchestrated. Since the operating system would be already running your server, a container can be started and stopped in just a few seconds.
Some containers within architecture can be turned on during peak demand, and turned down when not needed. The software can control this type of orchestration, and distribute the tasks among the container cluster.
The way forward with the tech
But is container technology overrated? Some people are concerned about the security around it.
Because multiple containers share the same operating system, there are growing concerns that container technology is less secure than virtual machines. If there is a security flaw in your host kernel it will affect your multiple containers.
Other software is being used to have more secure container technology. The use of isolated containers is, therefore, being constantly improved.
Aside from essential services personnel, millions of people are now working from home. The Covid-19 pandemic has prompted the growth of products to help the home office worker of today and tomorrow.
Debunqed breaks down which cloud solutions to pay attention to and which to avoid while you adjust to a changing world of commerce.
During the pandemic, one video conferencing service has exploded in popularity after years of trying on the wayside. This is the service operated by the NASDAQ-listed American group, Zoom.
Zoom has become a service of choice especially for companies and staff which may have not used online conferencing before. This popularity has made the service a target and there are concerns around security and privacy issues.
Before Zoom’s burst in interest, the most popular applications include Google’s Gsuite which offers online conferencing solution Meet, Microsoft 365 which includes competing conferencing solution Teams, and Slack.
Slack which was formed in 2013 also offers chat services that multiple people can use at once in private groups and persistent chat rooms or channels, which are organized by topic as well as direct messaging.
Zoom being hacked during quarantine might have made news headlines but it’s not the first time that technology services like these have been infiltrated by the wrong people.
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Slack was hacked back in 2015. The data included email addresses, usernames, hashed passwords, and in some cases, phone numbers, and Skype IDs users had associated with their accounts. As a result, Slack added two-factor authentication to protect data in the future.
Gsuite is the ‘OG’ of cloud-based business
How does Gsuite work? G Suite which was founded in 2006 and was formerly known as Google Apps for Work is a suite of web applications created by Google for businesses. It’s still a decent offering 14 years later. A basic G Suite account gives you access to Gmail and 30GB of Google Drive storage per user.
The suite’s Meet service is a video conferencing app. It is the business-oriented version of Google’s Hangouts platform and is suitable for businesses of all sizes. The solution enables users to make video calls with up to 30 users per high-definition video meeting.
Compared to other software, and due to familiarity and affiliation to Android Smartphones, G Suite is quick and easy to set up and use from the time you subscribe to it. It literally takes up to 15mins to start receiving emails and make video-calls!
Still in the game
Microsoft offers 365 which includes Teams. Teams is quickly becoming Zoom’s big competition. Several companies are using Teams for internal meetings and Zoom for external meetings. Microsoft gains its competitive edge from is strong data protection, GDPR, and comprehensive security measures. But others are slowly and sometimes painfully also having to jack theirs up.
The crucial factor to Teams is that it is part of the Office 365 ecosystem. In this way, it can collaborate with different services offered by Office 365. Users gain access to several functions separated into four categories:
Firstly, they have access to the main Teams application which lets them find and create channels to hold “on-the-spot meetings, have conversations and share files”. Secondly, they have access to a function called Meetings. You can plan, schedule, and track meetings. This calendar syncs with Outlook, as an example of the deep Office 365 integration.
Thirdly users have access to calls which includes VoIP calling as well as fourth, they have access to the Activity application. This application lets one access @mentions, unread messages, and replies.
Other secure apps
Then we have Signal, a very new addition to the saturated video calling and voice messaging application world. The non-profit organization, the Signal Foundation launched a stable version of Signal last month.
Signal is a cross-platform encrypted messaging service. It’s an impressive entrant and it’s opensource too.
It uses the Internet to send one-to-one and group messages. These may include text and audio files, voice notes, images and videos.
It is also available through a mobile application that can also make one-to-one voice and video calls. We expect the Android version to become well-loved soon. It can operate as a replacement for the SMS app.
Signal’s emphasis on messages being protected and voice and video calls being stable because of the push by hackers to infiltrate the plethora of online messaging and video applications coming online over the past few months since Covid-19 broke out.
This will become more and more important in 2020 and beyond as working from home becomes more common.
The German government has encouraged people to work from home offices beyond the Covid-19 pandemic. This call is gaining impetus after the country saw a rise in Covid-19 infections after it started to ease it is locked in marked ways.
With so much choice around cloud-based solutions, it’s best to try a few for yourself and see what works for you. But don’t waste too much time. Many of them are free and you’d really want to just get on with whatever your business is.
A key is to use strong passwords which you change regularly as well as other measures to protect yourself from hackers.
Everygreat product begins with an idea—even while the world waits in lockdown. In fact, some of history’s best masterpieces stemmed from periods of isolation, like Sir Isaac Newton’s Theory of Gravity or Victor Hugo’s Les Misérables.
Whether you’re fulfilling a lifelong dream or simply seeking a new income stream, there are ways to get your groundbreaking tech idea to the market today.
Do your planning & research
The first step of software or web development is to appraise the idea itself. Most successful start-ups begin as answers to urgent consumer concerns. They also usually change the way things are done and are therefore called disruptive technologies. To be considered, your tech idea should, therefore, help resolve a relevant problem.
If you are not solving a pressing need, the fanciest invention or service (even with a solid marketing and financial plan) will fail to appeal to your target market. It will also not catch the eye of potential funders.
Many startups fail because visionaries fail to elucidate their idea to the people that can make it a reality.
Next, you should analyze the possible competition. With millions of Apps, DApps, and software developments out there, someone might have already created the same thing. If that’s the case, you could see how your product improves upon its predecessors. It might be a good idea to get your work patented or copyrighted. Likewise, you might want to check to see if the idea has not already been patented.
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Of course, transforming this amazing tech idea into reality involves a LOT of planning, too. That’s why you should research and map out an approximate timeline, possible tech builders(if you can’t DIY the work), related APIs, and most importantly, a budget.
Some software developers may offer to partner with you – as your startup’s CTO. This could be for an equity/share in the venture or to provide a discount on the work done. This is a good option if you are still early in the fundraising phase.
Finding the funds
If you don’t have the money to get your idea off the ground, not to worry! There are plenty of other ways to find the funds, such as angel investors, banks, or crowdfunding sites.
While some people rely on traditional loans from banks, others prefer to apply for grants from the government. There are also pages like GoFundMe and Kickstarter, where you can post your idea and crowdfund from private individuals around the world.
For example, Palmer Luckey, founder of Oculus (a virtual reality headset), raised over $2 million using Kickstarter to begin his business. If you instead opt for an angel investor, an individual willing to invest a large sum into budding businesses, studies show that your business is more likely to succeed.
Another form of assistance is to go through a startup incubator. You might want to look up the best ones in your country – but as ideas are not limited geographically – you can join any of the top incubators in the world.
Test & distribute
Finally, after proper planning and fundraising, you can execute and test out your brilliant tech idea. As AOL Founder, Steve Case, once said, “You shouldn’t focus on why you can’t do something, which is what most people do. You should focus on why perhaps you can and be one of the exceptions.”
This stage will also include a working prototype and a few open sessions or what is referred to in tech terms as ‘Beta-testings’. You can collect more insights from potential users to make your product stand out from others – preferably before you launch it.
There are many online tools to help you in this phase. Most of them offer free trials, so you can get away with using them just for the test period.
Covid-19 is no excuse not to launch a good venture provided it serves a pressing need as mentioned. In fact, projects that address the pandemic directly will indefinitely get preferential treatment when it comes to funding and support.
If you are reading this, you are probably couped up in your home, apartment, or wherever you have been forced to settle for a couple of months.
Local stores ran out of toilet paper, rice, and other ‘essential’ supplies but what also flew off shelves were laptops, printers, webcams, and modems. Let’s not mention the millions of software and apps that are downloading every second.
Retailers are also running out of printer paper because some of us are still hooked on paper despite the invention of emails and digital signing.
State of play
Pic courtesy of Pixabay
The term ‘home office‘ is no more a privilege for those people in senior management or for entrepreneurs – we all have to do it now.
The coronavirus has shifted the way we integrate digitally – more people are learning how to use video-conferencing and collaboration tools.
But how long can businesses afford to pay people to babysit their kids, watch funny cat videos, binge on Netflix, and have meaningless conferences on Zoom?
One can only imagine the frustration you are going through to set up your home offices. Installing/using software and the correct drivers for devices can get a little techy.
Professional Web conferencing with Microsoft 365
Let’s be frank, nowadays, no ‘IT guy or gal’ in their right mind would risk, or be willing to pay house calls to help with these installations. You will, therefore, need to familiarise yourself with finding the right remote tech support or by watching Youtube videos to guide you along. Most cloud providers like Google have an online help site. Microsoft also has a great support site to help with basic office set up.
There are many of you, on the other hand, who have some working knowledge of computers but just need the right tools to facilitate your home working experience.
Broadband needs
So first things first – you need the Internet!
Without this, you might as well go outside and risk infection. Or better, get hauled to prison for breaking national isolation laws for a few months. You might even get better forms of entertainment in your local hospital or prison.
Back to the serious stuff…
Research has shown that a ‘standard’ broadband Internet connection has a minimum download speed of 25 Mbps and a minimum upload speed of 3 Mbps. This serves as a baseline for determining fast and slow internet speeds.
Speeds much faster than that (100 Mbps and above) are therefore considered “fast” Internet.
Here’s how long it would take in hours, minutes and seconds to download a 4 GB file at various speeds.
1 Mbps
10 Mbps
25 Mbps
50 Mbps
100 Mbps
200 Mbps
400 Mbps
1,000 Mbps
9:32:39
0:57:15
0:22:54
0:11:27
0:05:43
0:02:51
0:01:25
0:00:34
Upload speeds (generally offered at much slower speeds ) come into play with things like video-conferencing or uploading large files to a server/cloud. It is good to pay attention to those as well. As a guide, 5 Mbps and above are good upload speeds.
So based on the above, and what activities you perform online, you can now have an idea of which packages to go for if you need to upgrade or change your Internet Service Provider (ISP) altogether. If you are not sure what your current speed is, take a free speed test here.
For those living in Germany, there is a local speed test which is monitored by the government to ensure the ISPs adhere to speeds promised to clients.
Kitting up
Once that is sorted you can shop for a good PC, laptop, or other accessories – bearing in mind that performance depends on the specs of the machine you choose.
This can include the quality of the network card built into your device that enables you to maximize the broadband package’s top speeds. For more advice on choosing the right device that you need for optimum performance, give us a shout.
Take a look at our resources page for a list of available software tools to help with communication and collaboration. Naturally, we all have our favourites so we will not advocate for one specifically.
Debunqed, however, does supply some of the best brands (with enhanced security features) so check out our online store.
Lastly, as tedious as it sounds, please ensure that you have adequate anti-virus, anti-hacking, malware, and anti-phishing (for emails) software. We cannot stress how many online scammers have become super active in this period. Some of them are even offering “help” fighting against the Coronavirus.
Some cyber-criminals offer desperate people who have lost their jobs ‘a chance to work from home’. It’s all the same, a word to the wise is enough. Be safe when it comes to self-isolation and hygiene – but also online!
Speak to us for a more detailed free consultation on how to best setup at home. At the global rate of the spread of the Coronavirus, this home office phase might be a thing for the rest of 2020.
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