Debunqed

Category: compliance

  • Get more organised digitally!

    Get more organised digitally!

    One often hears the phrase “technology is your friend” To what extent the friendliness/support is, in being a most effective “companion” to assist you to cope with your daily activities or business plans depends on how you embrace it.

    Read more via Get more organised digitally!

  • Get more organised digitally!

    Get more organised digitally!

    We often hear the phrase “technology is your friend” To what extent this friendliness is, to help you to cope with your daily activities or business plans depends on how you embrace it.

    Life can be chaotic. Which so much to do it is easy to frequently miss important appointments. Delays often come from having to wait till you get to a PC to respond or not remembering contact details. The worst is having to ask someone repeatedly for their number or business cards.


    If you often experience that, you are getting it all wrong and definitely need this friend!

    The need for emails

    Emails are on a progressive, disruptive path to eliminate postal services. They even facilitate and encourage the acceptance of digitally signed documents.
    Most financial companies and legal institutions in many developed countries already accept digitally signed documents.

    Your digital signature confirms that the information originated from you and has not been altered through encryption. This makes it legally binding.

    Naturally, you need special software or Adobe Sign, to digitally sign and attach as a PDF to an email.

    N26_banner-160x600-EN

    Thanks to emails, we can now also easily store and get in touch with our contacts. It could be in the office, lounging around a park, watching your children play; even onboard/at the underground train station.

    Additional email tools

    Calendar and contacts syncing is a simple tool which is not offered entirely by all domain host providers. It works wonders along with your calendar and scheduler.


    If you need a simple CRM tool to just help with email contacts and plug into an existing sales app, you can do so with a useful add-on like Outlook Customer Manager.


    There are certainly advantages of decluttering your emails. This helps to alleviate the frustration of unimportant mails getting in the way of the ones you need to access frequently. For that, there is a clutter service offered by Office 365.


    Additionally, to avoid retaining important attachments, and clogging up space on your mailbox, you can with a click, save large file attachments directly to your cloud storage.


    With all that relevance of emails, it is critical that you source the best one – even if it costs a bit more than the (free) webmail services provided by Outlook (Hotmail), Gmail and Yahoo.


    Naturally, with a paid service, you will almost be freed from the scourge of spam and malicious items embedded in documents. In some cases, they are screened even before landing in your mailbox.

    More advanced features


    Other perks like a ‘catch-all service’, data loss prevention, in place-hold (compliance features), and advanced threat protection. You can add them as essential services to give you an even more peaceful emailing experience.


    You can, for instance, use In-Place Hold (Litigation Hold) to place user mailboxes ‘on hold’ and preserve mailbox items permanently.

    This feature is especially crucial for those in the financial and legal sectors – requiring emails and its contents to be preserved for a minimum of seven years typically. Security is the central factor that has kept the postal service in business – well at least for now.

    Your checklist when shopping for a good email solution:

    • A decent-sized mailbox – with archiving ability – 50GB is the new standard size (don’t get short-changed!).


    • Should allow you to sync emails, calendars, and contacts onto multiple devices – and it must always work!


    • SMTP is now the standard and preferred Email protocol. If you are still on POP3 or even IMAP – run away!


    • Customizable domain (a .com or .net or any other you have bought), with the option to add more domains and email aliases. (info@ …sales@ etc).


    • Sync to an active directory – to keep your user-profile and allow for ease of single sign-on or extra security features like two-factor authentication. (Prevents unauthorized people from accessing your emails by pairing to your phone via an SMS code).


    • Your mailbox (since you are storing contact details or using it along with a CRM or ERP solution) must be GDPR-compatible.

    Final thoughts

    Finally, a good email hosting service should provide the ability to add innovative features in the future. These include extra archiving space, advanced threat protection, and enterprise voicemail. These are characteristics of a good email solution.

    Preparing to use an email solution can be effortless if you have the time. Most software suppliers like Microsoft (Office 365), have support sites with primary training material and “how-tos”.

    Check out Microsoft’s Support page to upskill your Office, email, and overall cloud-software aptitude.

  • Anonymous Surfing

    Anonymous Surfing

    You don’t have to be an online arsonist, hacker, or international cyber-terrorist to hide your online identity. Likewise, concealing your PC’s web address or your Internet Protocol address (IP address), making it unknown to the public, does not necessarily mean you are up to no good online.


    We will, therefore,  build a case for why it is important at times to conceal your private online location using VPNs (Virtual Private Networks).


    A VPN is a connection method used to add security and privacy to your private and public networks. This includes your Wi-fi Hotspots and access to the Internet. They are most often used by corporations to protect sensitive data but now also by people like yourselves for the same purpose.

    VPN-Protect-you

    Click on the image to view a quick video


    Let’s get back to the importance of your IP address. It is probably something you rarely think about but is crucial to your online lifestyle even as an individual. How so? You might still ask.


    Well, without an IP address, you wouldn’t be able to get the current weather, check the latest news, or view videos (streaming) online for instance.

    The uses of VPNs

    Your IP is also used to access every online service you partake in including very private things like your internet/mobile banking or online trading activity.  Think of it as your physical address and how important it is when getting things delivered by post or using it when you need to make applications for loans, jobs, etc.

    “Without a public IP address, online service providers like Netflix, BBC, or Amazon wouldn’t know where to send the information you asked for. They wouldn’t be able to get it to your computer.”


    Imagine how naked you must feel if you have nothing to protect this address from the advent of a hack without adequate data encryption.  Also the just the haggling by overzealous online marketers, spam, malware, and even ‘419 scammers’!


    Now the argument for whether using VPNs is illegal is highly debatable for some of the valid reasons highlighted above. It should, however, be a given right to be able to use it. And even though it is commonly used by cyber-thugs to mask their clandestine and often dark activities, it should not be outlawed altogether.

    The case for VPN

    The legitimacy of VPNs debate, therefore, carries on into a grey area.
    We will, however, investigate a few VPN providers that are ‘paid for services’ and even offered by established companies such as AVG (which primarily offers Antivirus protection).


    The directive is to help the everyday consumer surf the web without ‘virtual’ salespeople bombarding them with offers based on personal information gathered in an ‘unsolicited’ manner.


    Policies like the European-based GDPR law were put in place to protect consumers from the non-consensus use of their data. Even your Internet Service Providers (ISPs) can track your online activities via your IP and sell your browsing habits.


    Some forward-thinking people and companies, however, have long been shielding themselves manually using VPNs.


    One direct benefit for you as a consumer is the ability to access content (information, products, and services) from different servers. A good VPN service can enable you to obtain access to other geo-locational content despite being on a different continent.

    It is perfectly legal provided you are paying for the service. The burden falls on the provider of the service and not you if it came down to a legal “scrap”.

    Rationale for using them

    If you perform these tasks frequently, you need a VPN:

    • Hide your IP address (to enable anonymity from marketers and hackers)
    • Change your IP address (to avoid identity theft)
    • Encrypt data transfers (private and financial data)
    • Mask your location (to access other services)
    • Access blocked websites
    250x250

    A word of caution when navigating websites blocked by governments with a VPN. Unless you are a high-profile journalist working on a case and backed by good legal aid – it’s not a wise thing to do.
    Do some research if you are not sure because accessing such sites could land you in some hot water. Rather use a known privacy service like Tor to ensure full anonymity to gain access to restricted sites if you really must.

    Top Virtual Private Network Protocols

    VPN protocols and available security features are numerous. The most common (best) protocols are:
    ExpressVPN – the acclaimed best offshore VPN for privacy and unblocking.
    IPVanish – great for P2P and Torrenting.
    VyprVPN – the best choice for those looking for security.
    NordVPN – security is its middle name.
    TunnelBear – dubbed the easiest VPN to use.
    Windscribe – a VPN which gives you unlimited connections.
    Hotspot Shield – an awesome solution for online browsing.
    KeepSolid VPN Unlimited – the jack of all trades of VPNs.
    CyberGhost – rich clients and ease of reconfiguring.
    ZenMate – user-friendly VPN that caters to the newbies to VPN.
    PureVPN – take advantage of easy to use apps and access to many servers.

    Source: www.itproportal.com, PureVpn

    Making the choice

    Picking a VPN service can be a daunting task as there are now literally hundreds of them to choose from. Landing the right one means striking the right balance between what you are offered, the ease of use, and naturally, the price.

    Some providers offer free you VPN services while some like AVG charges for their VPN service. Paid VPN providers, however, are preferred to the free service providers as they offer robust gateways, proven security, additional free software, and unmatched speed.

    The key is to find the best VPN that meets your immediate needs while matching your budget.

  • Sales misconception – debunqed!

    Sales misconception – debunqed!

    The ‘great’ art of selling is about earning and keeping your client’s trust. In business or commerce, there is nothing greater than the feeling of completing that successful sale.

    By successful, we refer the whole process: from convincing the customer that your product or service will meet his/her long or short-term needs. This is after listening carefully to their requirements through thorough discovery.  The client is then able to the payment without hassles and take timely delivery of the goods.
    Finally, the customer acknowledging and thanking you for it with the hopes of coming back should be the most rewarding part of the sale. That coupled with your commission of course!
    A successful sale is a step-by-step process and must have all the above elements.
    Anything short of that is paramount to a quick-fix or even a scam. It is only lazy salespeople (taking shortcuts) that give the trade a bad reputation.
    Granted, not all of your sales interactions will turn out to be complete success. Some elements of the above process could be stymied by aspects out of your control.  For instance, the client’s lack of funds, suppliers’ delivery delays or a faulty product can mess up a good sales cycle.

    A true story

    Some of the most successful sales are even conducted by faceless agents. Once, while based in Johannesburg, we sold a product (that was mass produced in China) and had it delivered from New York to Cape Town via air-freight.
    This was based on a demand (order) that was placed on a then operational website. The actual sales were brokered via correspondence by email and phone.
    Luckily, the product (and delivery) quality was good enough not to warrant a face-to-face visit, though in those days having Skype for Business would have been a great resource to at least give ‘a face’ to the sales rep.
    They were, however, willing to deal with the agent several times without having met them personally based on the quality of the (medical) product. This was in addition to the vote of confidence and guarantees provided throughout the intensive sales interactions.
    This little anecdote proves that it doesn’t matter what you sell, if the product is of good quality, and meets all (compliance) requirements including the recent GDPR law – the sale actually becomes the easy part.
    You will, however, still require a little bit (and the right kind) of presentation skills to position the product/service adequately enough to execute the sale.

    There is no real art to selling – we all do it all the time without realizing it. From the time we apply to a kindergarten or high school, to university and finally to all the jobs in our working career.

    Reinforce the brand

    As salespeople, we must present ourselves (our unique skills and character) and persuade a ‘buyer’ to take us on. This is also something no automated sales agent or Chatbot can do and is an area that Artificial Intelligence (AI) will not beat us on.
    And just like a brand, everything we do is intended to enhance our value and the more we beef-up our brand (with educational, mentorship and technical qualifications). The better our brand, the more demand for your offering.
    250x250But back to selling. We sell people ideas: something as simple as convincing your mate to meet at the pub after work or your girls to join you for a weekend spa takes skilful persuasion. And even more so if they had other plans or options.
    That is essentially what sales is about – persuading a buyer to choose your product or service over that of others using tools such as the consumer black box.
    Such persuasion obviously can be genuine or fraudulent. Those salespeople trained by their leader Jordan Belfort as illustrated in the 2013 Wolf of Wall Street movie are a testimony. The revealed how persuasion can be used effectively when capitalizing on with an inherent human trade – greed.
    Being truthful, however, (even if it means letting go of a sale) will determine whether you get repeat customers. This is something most successful salespeople make use of to boost their conversion rates and pipelines.

    Mentorship

    Debunqed.com likes to follow unconventional salespeople who use unorthodox but effective methods.  These are not necessarily the textbook style of selling but will help to inspire you to address the potential client’s needs honestly.
    Such ‘on the ground’ learning is done with the help of a mentor. Shadowing one or two mentors that are passionate about what they do can rub off a few skills that can supplement traditional sales theory.
    Sales is a skill best learned on the ground and you will hardly find an institution offering it as an elective course.
    Such revenue-multiplying potential that repeat-customers can provide for your sales portfolio or pipeline beats getting a quick-fix by conning people no matter how big the ‘score’ is.
    What you should be doing as a salesman is gaining your customers’ trust whilst solving their problem.
    A trusting customer will always look you up for more purchases.

    If you operate in an industry where you have multiple products or one that needs to be renewed – you earn revenue for life!
    https://rcm-eu.amazon-adsystem.com/e/cm?o=2&p=22&l=ez&f=ifr&linkID=932c8c541e355401d543251fcbe101a3&t=debunqed-21&tracking_id=debunqed-21
Translate »

This website uses cookies. By continuing to use this site, you accept our use of cookies.