Tag: amazon web services

  • 2019 in Tech

    2019 in Tech

    This year may have felt like it was dominated by political shenanigans, but technology also had its wild ride.

    The USA vs Huawei

    A story that has persisted throughout the year is the heat around Huawei in the US. The Americans have stopped Huawei phones from being sold in their country because they say the Chinese mobile phone maker has stolen technology from American companies and has spied on them.

    The tussle began in 2018 but kicked into gear in 2019. Nevertheless, some American companies and organisations are still doing business with Huawei despite the ban by US President Trump’s government.

    The President of Microsoft, Brad Smith, also wants to the US government to offer more evidence to back up its Huawei ban. 

    The core issue with Huawei has been around concerns with Huawei’s close relationship with the Chinese government and fears that its equipment could be used to spy on other countries and companies.

    Huawei has also hit back at US ‘bandwagon followers’ and recently threatened to boycott Germany’s Auto industry if the European powerhouse banned them from offering 5G (broadband) in the country.

    Not a great year for big tech

    Big technological companies like Facebook, Alphabet, Google and Uber have faced a barrage of probes in 2019 be it around anti-competitive behaviour, spying on customers or their staff abusing customers. We also haven’t seen many new companies graduate to super-size status.

    After a long drought of big-name tech IPO (initial public offerings), 2019 promised to be a banner year. A crop of highly anticipated, highly valued tech companies — with hot marquee names such as Lyft, Uber, Pinterest, and Slack listed on the public markets. The idea was to allow you to take a stake in their business.

    Their reception, however, was truly tough. These companies’ stocks have not gained momentum and being listed has attracted greater public scrutiny.

    The biggest disappointment, however, must be WeWork’s failed proposed listing and its subsequent business fallout.

    The hottest things in tech

    Artificial Intelligence (AI) – We’ve been talking about this for decades since Terminator came out but scientists are managing to harness the technology especially in manufacturing and medical fields.

    Most of the top tech companies (Microsoft, IBM, Amazon, and Google) have already embraced AI. Many tout it as one of the main distinguishing features to set them apart competitively.

    A little of this tech has gone into robotics with much fanfare and fear over their capabilities and propensity to ‘initiate a judgement day’. Check out Boston Dynamics

    Bitcoin
    Bitcoin

    Blockchain – Bitcoin may be highly volatile and not the get rich quick scheme people thought it could be, but it is still out there. Clever people are finding ways of making commerce more efficient.

    There are however several practical and use-cases for Blockchain-based tokens and tech other than for payments and investments.

    Robotic Process Automation (RPA) – this is a technology that could explode in 2020. Right now, only large enterprises are using RPA but it could become more affordable and workable for smaller businesses in 2020. RPA is the process of automating mundane tasks such as taking data from one file and entering it into a business application like CRM software.

    It’s about computerizing repetitive tasks that are an inefficient use of time, so it makes our lives more efficient. 

    RPA is not a physical robot. It is also an approach to working across multiple business applications and entering, maintaining, migrating, integrating, mining and testing data on spreadsheets.

    These tasks are prone to human error which is why computerizing them makes so much sense.

    amazon web servies edge computing ad

     Virtual Reality and Augmented Reality – VR made strong progress in 2019. This was most useful in gaming, real estate companies, pornographic entertainment and for people with disabilities.

    For you gamers – it is best to buy an Oculus Quest for your PC. Sony’s VR headset is still the best and only gaming set.

    Look after my data – or not!

    The first fines around the General Data Protection Regulation (GDPR) were lodged in parts of the EU. The GDPR was promulgated in 2016. It is a regulation in EU law on data protection and privacy for all individual citizens of the EU and the European Economic Area.

    It also addresses the transfer of personal data outside the EU and EEA areas. GDPR was enforced because of concerns about data breaches and attacks on privacy by the likes of Facebook and Google.

    Then there were concerns our banks, insurance, and other data keepers were selling or losing our data to dangerous entities.

    The types of personal data exposed included your names, addresses, phone numbers, email addresses, and even passport numbers.

    Lessons learned

    The Marriott hotel group’s data breach of 2018 resulted in the exposure of 339-million customer records. Around 30-million of the records belonged to European Union citizens, and therefore they were subjected to a GDPR fine.

    Facebook seems to love controversy and had been found to have allowed a massive 247 million user (mostly Americans) data leak.

    Back home in Berlin, on October 30th the Berlin Commissioner for Data Protection and Freedom of Information issued a €14.5m fine on a German real estate group, die Deutsche Wohnen SE. This was the highest German GDPR fine yet. The infraction related to the over retention of personal data.

    Despite the turbulent year for tech companies and consumers, we look to 2020 with breathless anticipation. We also ponder on which of the mentioned technologies will stick out and make a positive impact on our lives.

    Pictures courtesy of Pixabay

  • Smoother Online Shopping

    Smoother Online Shopping

    As a small online business, it makes sense to ensure that what you are selling is very easy to access. This is especially important when offering something that is common. The purchasing process should be practical and aesthetically pleasing to your clients.

    Your online shopping cart software creates that important connection between you and your customers. It must therefore help you achieve three goals:

    -Deliver the best and most secure experience for your users;


    -Make it simple and desirable for them to complete transactions;


    Minimize common ecommerce hurdles (such as shopping cart abandonment).

    Customers expect consistency, reliability, and speed. Most users are now accustomed to the speeds facilitated by broadband Wi-Fi and omnipresent LTE mobile networks.

    Research indicates that 78 percent of ecommerce consumers completed a purchase on their mobile device in 2016.

    This percentage has probably increased since then. Therefore, delivering experiences that embrace mobile best practices has to be one of your primary concerns as you choose a solution.

    Some other salient things a good online shopping cart solution should pay attention to:

    TRUSTis obviously a huge part of establishing a valuable relationship. Your shopping cart software is an extension of your brand, and your buyers must trust it with their personal and financial information.

    As buyers avoid using direct credit card purchases (due to increasing fraud and data breaches) in favour of more secure methods. Your company must be prepared to offer new payment options.

    Customers appreciate the SECURITY and ease of mobile wallet payments, such as Apple Pay and Google Pay. This is because they can complete purchases using a single-use virtual credit card number.

    Give them the ability to use these alternative payments and if possible, do not exclude Cryptocurrency!

    It would also need to link up to your MARKETING and customer service platforms to provide a holistic customer experience.

    Naturally, you also want a system that tracks product sales and customer activity with as much detail as possible, and that can also sort transaction data across a multitude of categories.

    So, where does one get such software?

    Read more about how to get a good shopping cart software here.

  • Cloud (Storage) Wars!

    Cloud (Storage) Wars!

    The term “storage wars” has taken on a new meaning. It has shifted literally from the ability to keep one’s belongings in physical containers to having one’s data stored and managed in the digital realm.

    A question often asked is whether the (Internet) cloud is infinite. The answer is both a yes and no.

    The top four cloud tech companies are endlessly engaged in a silent market share war. It is a tough choice as they all offer millions of gigabytes in storage. We can only attempt to investigate to what extent is there an abundance of storage when we ‘run out’.


    The “Cloud” as explained in our previous blog, is a series of backed-up servers scattered across the globe.

    Consequently,  in terms of availability of storage, it is just a matter of where (location) a datacenter can be run and at what its maintenance costs are.
    The answer to how infinite is the cloud, therefore, boils down literally to a cost, rather than a capacity issue for cloud-storage providers (CSPs).

    The main CSPs vying for a market share in the paid cloud storage subscriptions are Google, Microsoft (Azure), Amazon, and IBM.

    There are also smaller yet significant players such as Box, Dropbox, Tresorit, and Barracuda.  A quick online search on their websites will reveal what they can offer you.


    Similarly, the pages of any one of the smaller companies will give some comparisons of each cloud storage offer (bundles).


    We will, however, focus on the major ‘players’ and summarize their offerings based on offers for both individuals and small to large enterprises.

    What to look out for
    stacking-up-cloud-vendors-2018-right-scale-2

    Some of the key features to look for when storing data in the cloud include Encryption at rest and in transit, as well as end-to-end encryption; 2-Step Verification, HIPAA Compliance.


    Other factors to consider are the actual server location, ability to sync any folders, and perform selective Synchronization.


    There are also key offerings such as offering the ability to edit files on mobile devices. For businesses, the ability to remotely wipe mobile devices, perform file-versioning, and other useful features for data management.

    As a business, if the above-mentioned features are not in your cloud solution, you better look into switching away.


    While you can technically run your own cloud, it would require a full-on IT team. That or a very good support system to assist in its maintenance and administration.


    It is for this very reason that a SaaS(and Hybrid)-approach to storage is preferred by many medium to large enterprises.

    4 of the most popular CSPs 


    Google

    Weaponry: 

    A standard (personal) GoogleDrive starts from 15 GB in size and comes when you open a Google email account. This is a standard with most Android-powered mobile phones which require a Gmail account to register the phone.

    It is a convenient way to store and access your pics, videos, and files across multiple devices or back them up in case of a hard drive crash.
    If you do not mind the inconvenience of having several logins, you could get away with multiple drives giving you 15 GBs each.


    There is, however, a drawback as there is no such a thing as a free lunch – the level of security and compliance features naturally are little to almost none.  Additional storage can also be purchased with different upgrade plans, which may come with more  add=ons such as extra file encryption.


    When it comes to their business offering, their Team Drive is available with the G-Suite bundle. One can upload 750 GB of data per day and up to a total of 5 TB in size.  Team Drive can contain a maximum of 100,000 files and folders, however, this limit can be increased upon request.


    The basic package including the more advanced security costs $5 per user per month and gives you 30 GB for storage and collaboration.

    A full comparison of available storage plans 

    Tactical strengths:

    The ease of accessing and using the drives via strategic partnerships such as Android provides them with a growing market share.   As it is cloud-based and not linked to physical devices,  you can access your GoogleDrive using a Mac computer as well.


    There are growing talks of incorporating Artificial Intelligence <AI> into the data management systems. They are currently building a full AI Center in Accra, Ghana. This will help bigger companies manage, access, and organize their stored information faster and with more purpose.


    They have recently launched a set of new cloud storage tiers under the branding Google One. This comes with revised pricing and storage options: 15 GB: remains Free; 100 GB costs $1.99/month; 200 GB $2.99/month  and 2 TB $9.99/month.

    Potential weakness/es:

    Google is a latecomer when it comes to offering business solutions and still battles with the stigma of being a free service and thus associated with inferior quality.


    The integration with Office applications is still something they struggle to get right. Not many are fans of  Googlesheets.


    Most non-Microsoft platforms will have this compatibility problem.
    They also run into a few data syncing problems ever so often, especially with the free storage. Google offers full 24/7 customer and technical support with their products. More aggressive advertising and pricing of their business offerings now serves to hopefully alleviate this issue for them.


    How Google bounces back from a hefty  EUR 4,34 billion fine for colluding with Android will determine if they survive the storage war. This especially if they will be now forced to allow other CSPs to offer services on mobile devices.


    Amazon

    Weaponry:

    One of the first cloud solution providers to offer eCommerce and Business-to-Business (B2B) offerings. Amazon and its Amazon Web Services (AWS) have come a long and calculated way from just offering/selling books online.


    They are actually seen as a formal threat and a direct (more superior) competitor to Microsoft’s cloud (equivalent) offering –  which we touch on next.
    Most of this comes from a robust and apparently the world’s largest global cloud infrastructure.


    Based on this, its cloud storage, dubbed Amazon S3, works on a “pay as you use” basis while its free tier starts you off on 5GB of storage. Thereafter you pay in increments based on the storage class you fall under.


    So the first 50 TB will cost  $0.023 per GB per month and then the next 450 TB will cost $0.022 per GB per month and so on.
    This is practical for businesses that do not have a limit to storage space but scale up and down very quickly based on their operations.

    Tactical strengths:

    Amazon’s storage platform gives users and businesses alike the ability to geographically store and move data with the highest levels of encryption. In addition, one can use data analytics on your data without moving the data into a separate analytics system.


    Amazon Athena additionally provides anyone who knows SQL on-demand query access to vast amounts of unstructured data. As with Google, AI incorporation along with Alexa would facilitate this even further.


    Other notable benefits offered include open workflows, Hybrid-cloud storage capability, powerful APIs, and easy and reliable access to many Third-Party vendors & Partners.


    Naturally, you get access to its AWS Marketplaces. It also has a strong compliance adherence including HIPAA/HITECH, EU Data Protection Directive, and FISMA.

    Comparison of the various storage classes available.

    Potential weakness/es:

    Its primary offering of consumer goods and online delivery will make it prone to any bad press received if that arm of operations does not work well.


    Further expansion into areas like streaming TV via Amazon Prime and cashless stores might result in a jack of all trades expert in none phenomenon. They are, nevertheless, handling all well so far.


    Microsoft

    Weaponry:

    The “go-to” tech company for word-processing software as well as operating systems. This software giant like Amazon is branching into many products.


    They now offer games, server hosting software, applications, an online store for all its devices, software, services, and of course, storage.
    Its Azure platform powers certain parts of Nasa and utility giant Schneider Electric to mention a few clients. Its purchase works similarly to Amazon via ‘pay-as-you-use’ terms.


    Storage users need to have a .Net Framework and SQL installed to use the storage. For those looking for quick storing solutions without building heavy infrastructure, they can adopt the cloud completely.


    With the launch of its online services (Microsoft 365), it has had to repackage a portion of its Azure platform to cater to small to mid-sized businesses.


    These include functional/specific bundles such as OneDrive (personal), OneDrive for Business, and Sharepoint (powerful storage and content management tool).


    The online version of the Sharepoint starts at $5.00 per user per month for a rather limited 1 TB per organization. Thereafter, users can purchase more in 1 GB increments of 12 to 16 (US) cents depending on the total (storage space) size ordered.

    Tactical strengths

    Also early adopters of AI (Machine Learning) and recently, the Blockchain (Blockchain Workbench), Microsoft is providing its developers with more and better reasons to use its storage space for practicality.
    Like their online storage offers on Office 365, Azure storage packages are also quite structured and well categorised.


    There are specific functions such as a database server-data management system. Then there is one for application running services, and others to handle rest-based object storage (Blob Storage).
    Lastly, they offer storage to help perform computations and process events (Functions).
    These bundles are all provided free for the first 12 months and then range from $0.002 per GB to about US 0.20c per million executions.


    They have a good Partner system to help distinguish and provide support for the best storage package based on one’s immediate needs.


    To bolster their growing Marketplace, they recently also purchased a business that deals with OpenSource (GitHub).  This enables more freedom for developers to manipulate the software on their platform.

    For a comparison of the storage types via Azure and pricing for each, click here.

    Potential weakness/es:

    People have found its pricing a little to steep on the storage side and so keeping market share will be tough.  Many new smaller CSPs offering cheaper per GB rates.


    They can only counter this by offering more products that require their storage (compatibility-wise).
    Some other cumbersome restrictions like users being only able to upload 20 000 files at once or the actual file-size limit might not bode too well with heavy cloud data users.


    They also don’t have as many APIs as Google or Amazon does, but these are growing by the day.


    IBM

    Weaponry:

    Probably the first of the CSP batch that provided cloud computing. It therefore has had the experience of honing ways of storing and retrieving data for larger businesses. International Business Machines (or IBM) can be considered as the grandfather of data storage.


    As with the other CSPs, there is a free offering called the “Lite plan” consisting of a single IBM Cloud service instance with storage up to 25 GB/month.
    Paid storage is staggered, per consumption and based on complex costing tiers based on location, storage class, and resiliency choice.


    Storage charges start from $0.09 for up to 50 GB down to $0.014 for 500+ TB on what they call the Cross-Region Flex plan.

    For more insight into the complex costing table, visit the IBM storage pricing page here.

    Tactical strengths:

    Their security is their biggest pride and strength and makes them a firm favourite for large companies and potentially governmental institutions.
    The fact that they do not actively advertise as much as Google or Microsoft is telling. They clearly need to provide high secrecy and protection for their existing clients.


    One such feature unique to the way data is stored on their cloud servers is using Information Dispersal Algorithms (IDAs). This helps to separate data in unrecognizable “slices” that are distributed across datacenters.


    So basically the complete copy of the data resides in any single storage node, and only a subset of nodes are available in order to fully retrieve the data on the network. This is similar to how peer-to-peer sharing or data encryption works.


    And speaking of heavy encryption, they have allegedly recently also started on the Blockchain and are experimenting with a particular Cryptocurrency to enable ease of payments. This in the light of IBM with its Watson platform looking to become more of a cloud-based data operating system.

    Potential weakness/es:

    IBM relies too much on its reputation as a forerunner for tech and cloud-based computing. It has earned that title for several decades before the likes of Google and Amazon barged in.


    They might lose out on market share once the newer CSPs start to offer more robust products and compliance services like theirs.


    Their high security and complex system come at a premium so designed for or rather restricted to wealthy companies essentially. The hosting option (main server locations) looks limited and restricted to geographical areas primarily in the US and EU.


    250x250

    Be wary of clandestine terminology such as ‘unlimited archiving/storage’ even with a paid subscription. This usually refers to storing data at rest and not the ability to constantly and unlimitedly sync files.


    Another salient factor to compare would be the number of files that you can upload or sync at the same time.
    This will be relevant for larger companies that need to upload large files and by large, we mean 10 GB files (2 and a half HD DVDs’ worth of content) and upwards.

    Making a choice

    At the end of the day, your decision to take on a faction in the storage war should be based on your priorities. You simply match it to what each of the companies is offering taking your budget into consideration of course.


    You may need to consider running a combination of two or more of them.
    Some larger companies offer storage as a “must-have” with hosted email or something as basic as purchasing a new smartphone.


    You will, however, have to ask yourself a few more pressing questions around functionality, data security, and compliance before taking it up.

    Or you can simply not accept the offer or disable it in cases where it is presented as a freebie!
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