Tag: cloud solutions

  • 2020: Year of the PC

    2020: Year of the PC

    People will always find an opportunity in a crisis. This year has been one of the strangest years we will ever experience. Because of the global pandemic, we have been ‘shut-in’ physically and mentally. Hiding in our homes in an effort to save the lives of the elderly and sickly.

    Technologies that enable people to communicate with each other from different locations and work remotely have had an excellent year because of this.

    Who needs phones & email?

    The pandemic may have stopped us from having face-to-face meetings because of self-isolation and social distancing. So just like that, we all needed to have online meetings and digital collaborative meetups.

    In 2020, we just stopped phoning people. We needed to see what other humans looked like. So, we engaged more in video calling, using whatever technology available that supports that functionality.

    The online video-conferencing tool Zoom, therefore, went from being a company you’d probably never heard of, to global ‘overnight’ success. It was founded in 2011 by Eric Yuan, a former Cisco engineer, and executive, who then launched it in 2013 as software for companies. It was valued at $1bn in 2017 because it enjoyed very strong revenue growth and was easy to use, and became profitable in 2019, and listed on the Nasdaq.

    “You’re on Mute! “

    Quote of 2020

    Come early 2020, Zoom entered a boom period as most of us used it while in quarantine. Its share price, therefore, grew more than 490% from $68.72 to around $406.

    MS Teams, Microsoft’s answer to Zoom. is believed by many to be more reliable and secure than Zoom – which suffered a major breach earlier in the year. Google’s Meet also features on the list of top video calling/conferencing apps.


    We won’t delve into comparison here. The pros and cons are highly dependant on what you use it for and your business size/budget. The usage stats below speak volumes though albeit just for the two major economies.

    Other tools

    When we weren’t working, we were using social communication applications such as House Party which, apart from allowing you to stream music and play virtual DJ, enabled you to play games with one another.

    They were mostly silly general knowledge games but hangman made a welcome comeback to society thanks to this app.

    Discord, an American Voice over Internet Protocol (VoIP) that uses instant messaging and runs a digital distribution platform also gained new users. It no longer just relies on gamers and people in creative computer development roles to drive its usage.

    The Home Office

    We started (forcibly) working from home and those who believe it made them more efficient and productive are considering carrying on with it in 2021.
    The working from home concept, therefore, changed from being something associated with putting in half the effort and lazy lie-ins.

    Companies at least in the developed world, have to offer the option of working from home. Like any viral pandemic, Coronavirus will still be around in 2021 as the vaccine could take a while to ‘take effect’. Working from home isn’t disappearing any time soon!

    To operate a home office though, you need to have an advanced enough computer system, the right anti-virus software, and other methods of securing your work. Companies became concerned that people were using their personal computers to log onto work servers and bringing problems along with that. It’s not just good enough to get a laptop to have a ‘home office’.

    We have also had to set up reliable phone systems for business. Landlines are becoming old-fashioned plus virtual phone systems that are simple to set up and use are becoming popular.

    Smart speakers are also becoming popular. You can use them to play music via Spotify or the radio but can also be used to create the right audio ambience for your meetings and remind you about important events, tasks, and meetings.

    It’s all about getting tech products and virtual assistants to make working easier. People also invested in better desks and other office accessories such as computer or mobile-phone-operated coffee machines. Yes, those do exist! Expect the internet of things (IoT) to play a bigger role in your life next year and beyond.

    Cybercrime on fleek

    Naturally, because we are all forced online, this is no better time for cyber-thugs. They have upped the ante with cleverer ways to dupe you out of your already diminishing funds. Here some of the highlights of 2020 when it comes to crime on the web according to cybersecurity provider ID Agent:

    A cyberattack is attempted every 39 seconds.
    -700 million people in 21 countries experienced some form of cybercrime.
    The damage related to cybercrime is projected to hit $6 trillion annually by 2021.
    -Ransomware attacks rose 148% in March 2020.
    -Cloud-based attacks rose 630% between January and April 2020.
    -Two in five SMBs have been the victim of a ransomware attack.
    -More than 80% of reported cyberattacks are phishing.
    -Phishing attempts have increased by more than 660% since March 1, 2020.
    -Organized crime gangs account for 55% of attacks.

    The rise of AMD

    Chipmaker AMD has had a stellar year as it has brought out some of the most advanced (yet affordable) computer chips ever built and has managed to outshine rival behemoth, Intel.

    Its share price on the Nasdaq bounced from $49.10 to about $95.92. The company has been a runaway success story, especially over the past five years. At the end of December 2015, AMD stock was a paltry $2.87, that’s 3242% growth in half a decade!

    Another contributing factor for the company’s success is that AMD’s Ryzen line of processors has been a huge hit since its release. They are used in some of the best mining CPUs money can buy.

    Mining is the process of acquiring Bitcoins and other Cryptocurrencies using special software together with your PC’s hashing power.

    Crypto makes a comeback!

    Cryptocurrencies Bitcoin and Ethereum experienced returns of more than 216% and 390% year-to-date respectively.
    The argument is that institutional investors including some of the world’s largest finance houses and banks are now backing the world’s most popular digital currency.

    This is despite the fact that most ‘9-5 people’ are not using Bitcoin to buy much on a daily basis – but this trend is changing.
    It is still purported to be a means for criminals and drug dealers to help avoid banking authorities from checking their transactions. Or maybe that is just an underground rumour (or FUD) created by the fearful banking system.

    But seriously, a few things are speculated to be behind the Crypto surge.
    The US Federal Reserve cut interest rates, loaned more than $1.5 trillion to banks and financial institutions. It also increased its purchases of US treasury securities to stabilize the economy when the pandemic struck.
    This response was very strong and helped to weaken the effects of a national lockdown on the largest economy in the world.

    These actions created a favourable ‘macro environment’ in which to invest in an asset that is perceived as very risky given its lack of use and lack of clarity around what it can be used for. The high returns compared to Gold, interest-bearing and other traditional assets have certainly got the major asset managers excited.


    The second trend that propelled cryptocurrencies was the above-mentioned expansion of digital life. This may have lead to more investors feeling comfortable using a digital wallet. From payment systems, storage, finance, to gaming, gambling and sports: There is now literally a crypto-based coin for anything under the sun! This digital transformation has even prompted global Central Banks to seriously consider a move away from paper money.

    The Future

    Our lives are progressively going digital. Many older people who had never used a computer to shop online before, did so for the first time in 2020. They also using messaging apps for the first time as well as streaming entertainment services such as Netflix, Hulu, Amazon Prime, and Disney Plus.

    To sum up, the year 2020 has been an abomination of a year. Who knows what 2021 will bring? Maybe (tech-driven) Tesla stock will keep on rallying after successfully listing on the S&P500. But maybe also because owner, Elon Musk kind of took an interest to Bitcoin. This year has indefinitely made us aware of two things: proper sanitization and the practical use of computers.

  • Technology contained

    Technology contained

    Over the past decade container technology has become a popular method for packaging applications in an effective way. Some developers believe is better than that offered by virtual machines and other technologies.

    Container technology has been embraced by the big cloud computing providers including Microsoft Azure, Amazon Web Services, and Google’s Cloud platform.


    Examples of the actual container software include the Apache Mesos, Docker, rkt (pronounced rocket), and Kubernetes.

    But what is container technology?

    Logically, it gets its name from shipping. Shipping containers standardize how goods are moved around. Goods get placed in steel shipping containers which can be picked up by cranes and fit into ships. They tend to have standard sizes.

    By standardizing the process and keeping the items together, your container can be moved as a unit and it costs less to do it this way.


    In computer terms, container technology is referred to as just a container: a method to package your applications so they can be run, with their dependencies, isolated from other processes.

    Container technology decreases the potential for problems when developers move programs from server to server before the program is in a state where it is saleable.

    When you use container technology to create an application, you can code everything using just one operating system and database. This makes the application quite easy to replicate as resources including memory and the central processing unit (CPU) are shared. This also makes your technology great for scaling and for working within the cloud.

    Out with the old…

    If you don’t use container technology, you can have a situation where a program runs well on one machine but has problems on your server. This common problem occurs when you move a program from a data server to a cloud server.

    Many issues can happen because of variations in machine environments. These include differences between your operating system, secure sockets layer libraries, storage, and network topology.

    So, computer container technology picks up all of your software and related parts which include dependencies, being libraries, binaries, and configuration files. They all get migrated as a unit, avoiding the differences between machines including operating system differences. This will also include underlying hardware that leads to incompatibilities and crashes.

    web scanner

    And, importantly, containers also facilitate the deployment of your software to your server. Advocates of using container technology say it is a much better tech to use than that which preceded it – virtual machines.

    In this case, one physical server would be used for multiple applications through visualization technology. Each virtual machine contains the entire operating system, as well as the application to run.

    The physical server then runs several virtual machines, each with its own operating system, with a single hypervisor emulation layer on top. By running several operating systems simultaneously, you incur a lot of overheads on your server as resources get used.

    …and in with the new

    Container technology allows your server to run a single operating system because each container can share that system.

    The parts of your operating system that are shared are read-only to not interfere with the other containers. Therefore, compared with virtual machines, containers require fewer resources of the server, and are much more efficient.

    You can pack many more containers onto a single server. Each virtual machine may require you to have gigabytes of storage. But each container running a similar program may only need megabytes.

    How do the containers operate?

    Containers are set up in an architecture known as a container cluster. Then, in a container cluster, there is a single cluster master, with the other related containers set as nodes, that are your multiple worker machines. The cluster master schedules the workloads for your nodes, and also to manage their lifecycle, and their upgrades.

    Containers allow programs to be broken down into smaller pieces, which are known as microservices.

    A major advantage of having a program as component microservices is that different teams can work on each of the containers separately as long as the interactions between the different containers are maintained. This facilitates faster software development.

    Containers are also flexible and can be orchestrated. Since the operating system would be already running your server, a container can be started and stopped in just a few seconds.

    Some containers within architecture can be turned on during peak demand, and turned down when not needed.
    The software can control this type of orchestration, and distribute the tasks among the container cluster.

    The way forward with the tech

    But is container technology overrated? Some people are concerned about the security around it.

    Because multiple containers share the same operating system, there are growing concerns that container technology is less secure than virtual machines. If there is a security flaw in your host kernel it will affect your multiple containers.

    Other software is being used to have more secure container technology. The use of isolated containers is, therefore, being constantly improved.

  • The Future Office Worker

    The Future Office Worker

    Aside from essential services personnel, millions of people are now working from home. The Covid-19 pandemic has prompted the growth of products to help the home office worker of today and tomorrow.

    Debunqed breaks down which cloud solutions to pay attention to and which to avoid while you adjust to a changing world of commerce.

    During the pandemic, one video conferencing service has exploded in popularity after years of trying on the wayside. This is the service operated by the NASDAQ-listed American group, Zoom.

    Zoom has become a service of choice especially for companies and staff which may have not used online conferencing before. This popularity has made the service a target and there are concerns around security and privacy issues.

    Before Zoom’s burst in interest, the most popular applications include Google’s Gsuite which offers online conferencing solution Meet, Microsoft 365 which includes competing conferencing solution Teams, and Slack.

    Slack which was formed in 2013 also offers chat services that multiple people can use at once in private groups and persistent chat rooms or channels, which are organized by topic as well as direct messaging.

    Zoom being hacked during quarantine might have made news headlines but it’s not the first time that technology services like these have been infiltrated by the wrong people.

    .

    web scanner

    Slack was hacked back in 2015. The data included email addresses, usernames, hashed passwords, and in some cases, phone numbers, and Skype IDs users had associated with their accounts. As a result, Slack added two-factor authentication to protect data in the future.

    Gsuite is the ‘OG’ of cloud-based business

    How does Gsuite work? G Suite which was founded in 2006 and was formerly known as Google Apps for Work is a suite of web applications created by Google for businesses. It’s still a decent offering 14 years later. A basic G Suite account gives you access to Gmail and 30GB of Google Drive storage per user.

    There are obviously Enterprise-level packages with beefed up security to match that offered by highly secured ‘on-premise‘ setups.

    The suite’s Meet service is a video conferencing app. It is the business-oriented version of Google’s Hangouts platform and is suitable for businesses of all sizes. The solution enables users to make video calls with up to 30 users per high-definition video meeting.

    Compared to other software, and due to familiarity and affiliation to Android Smartphones, G Suite is quick and easy to set up and use from the time you subscribe to it. It literally takes up to 15mins to start receiving emails and make video-calls!

    Still in the game

    Microsoft offers 365 which includes Teams. Teams is quickly becoming Zoom’s big competition. Several companies are using Teams for internal meetings and Zoom for external meetings. Microsoft gains its competitive edge from is strong data protection, GDPR, and comprehensive security measures. But others are slowly and sometimes painfully also having to jack theirs up.

    The crucial factor to Teams is that it is part of the Office 365 ecosystem. In this way, it can collaborate with different services offered by Office 365. Users gain access to several functions separated into four categories:

    MS Proplus

    Firstly, they have access to the main Teams application which lets them find and create channels to hold “on-the-spot meetings, have conversations and share files”. Secondly, they have access to a function called Meetings. You can plan, schedule, and track meetings.  This calendar syncs with Outlook, as an example of the deep Office 365 integration.

    Thirdly users have access to calls which includes VoIP calling as well as fourth, they have access to the Activity application. This application lets one access @mentions, unread messages, and replies.

    Other secure apps

    Then we have Signal, a very new addition to the saturated video calling and voice messaging application world. The non-profit organization, the Signal Foundation launched a stable version of Signal last month.

    Signal is a cross-platform encrypted messaging service. It’s an impressive entrant and it’s opensource too.

    It uses the Internet to send one-to-one and group messages. These may include text and audio files, voice notes, images and videos.

    It is also available through a mobile application that can also make one-to-one voice and video calls. We expect the Android version to become well-loved soon. It can operate as a replacement for the SMS app.

    Signal’s emphasis on messages being protected and voice and video calls being stable because of the push by hackers to infiltrate the plethora of online messaging and video applications coming online over the past few months since Covid-19 broke out.

    This will become more and more important in 2020 and beyond as working from home becomes more common.

    The German government has encouraged people to work from home offices beyond the Covid-19 pandemic. This call is gaining impetus after the country saw a rise in Covid-19 infections after it started to ease it is locked in marked ways.

    With so much choice around cloud-based solutions, it’s best to try a few for yourself and see what works for you. But don’t waste too much time. Many of them are free and you’d really want to just get on with whatever your business is.

    A key is to use strong passwords which you change regularly as well as other measures to protect yourself from hackers.

    Read more about how to make your online accounts safer.

    Find out more about online office collaboration tools on our resources page

  • Forced digitization

    Forced digitization

    If you are reading this, you are probably couped up in your home, apartment, or wherever you have been forced to settle for a couple of months.

    Local stores ran out of toilet paper, rice, and other ‘essential’ supplies but what also flew off shelves were laptops, printers, webcams, and modems. Let’s not mention the millions of software and apps that are downloading every second.

    Retailers are also running out of printer paper because some of us are still hooked on paper despite the invention of emails and digital signing.

    State of play

    Pic courtesy of Pixabay

    The term ‘home office‘ is no more a privilege for those people in senior management or for entrepreneurs – we all have to do it now.

    The coronavirus has shifted the way we integrate digitally – more people are learning how to use video-conferencing and collaboration tools.


    But how long can businesses afford to pay people to babysit their kids, watch funny cat videos, binge on Netflix, and have meaningless conferences on Zoom?

    One can only imagine the frustration you are going through to set up your home offices. Installing/using software and the correct drivers for devices can get a little techy.

    Professional Web conferencing with Microsoft 365

    Let’s be frank, nowadays, no ‘IT guy or gal’ in their right mind would risk, or be willing to pay house calls to help with these installations. You will, therefore, need to familiarise yourself with finding the right remote tech support or by watching Youtube videos to guide you along. Most cloud providers like Google have an online help site. Microsoft also has a great support site to help with basic office set up.

    There are many of you, on the other hand, who have some working knowledge of computers but just need the right tools to facilitate your home working experience.

    Broadband needs

    So first things first – you need the Internet!

    Without this, you might as well go outside and risk infection. Or better, get hauled to prison for breaking national isolation laws for a few months. You might even get better forms of entertainment in your local hospital or prison.

    Back to the serious stuff…

    Research has shown that a ‘standard’ broadband Internet connection has a minimum download speed of 25 Mbps and a minimum upload speed of 3 Mbps. This serves as a baseline for determining fast and slow internet speeds.

    Speeds much faster than that (100 Mbps and above) are therefore considered “fast” Internet.

    Here’s how long it would take in hours, minutes and seconds to download a 4 GB file at various speeds.

    1 Mbps10 Mbps25 Mbps50 Mbps100 Mbps200 Mbps400 Mbps1,000 Mbps
    9:32:390:57:150:22:540:11:270:05:430:02:510:01:250:00:34

    Upload speeds (generally offered at much slower speeds ) come into play with things like video-conferencing or uploading large files to a server/cloud. It is good to pay attention to those as well. As a guide, 5 Mbps and above are good upload speeds.

    So based on the above, and what activities you perform online, you can now have an idea of which packages to go for if you need to upgrade or change your Internet Service Provider (ISP) altogether. If you are not sure what your current speed is, take a free speed test here.

    For those living in Germany, there is a local speed test which is monitored by the government to ensure the ISPs adhere to speeds promised to clients.

    Kitting up

    Once that is sorted you can shop for a good PC, laptop, or other accessories – bearing in mind that performance depends on the specs of the machine you choose.

    This can include the quality of the network card built into your device that enables you to maximize the broadband package’s top speeds. For more advice on choosing the right device that you need for optimum performance, give us a shout.

    Take a look at our resources page for a list of available software tools to help with communication and collaboration. Naturally, we all have our favourites so we will not advocate for one specifically.

    Debunqed, however, does supply some of the best brands (with enhanced security features) so check out our online store.

    Lastly, as tedious as it sounds, please ensure that you have adequate anti-virus, anti-hacking, malware, and anti-phishing (for emails) software. We cannot stress how many online scammers have become super active in this period. Some of them are even offering “help” fighting against the Coronavirus.

    Some cyber-criminals offer desperate people who have lost their jobs ‘a chance to work from home’. It’s all the same, a word to the wise is enough. Be safe when it comes to self-isolation and hygiene – but also online!

    Speak to us for a more detailed free consultation on how to best setup at home. At the global rate of the spread of the Coronavirus, this home office phase might be a thing for the rest of 2020.

  • Cloud-hosted services square up

    Cloud-hosted services square up

    Running your business requires choosing the right tools for you and your employees. In order to streamline work-related productivity, many organizations are migrating to cloud-based office suites. Specifically, Microsoft’s Office 365 and Google’s GSuite (now known as Google Workspace).

    Both products boast a variety of helpful productivity tools and the latest remote collaboration technologies. While it’s impossible to say which one is “better”. This head-to-head comparison can help you decide which office suite is a better fit for your business.

    What is Workspace & Office 365?

    Office 365 and Workspace (previously GSuite) are packages, of powerful business tools that facilitate your day-to-day tasks using the cloud. They even provide business emails along with apps for creating documents, spreadsheets, presentations, video conference calls, shared calendars, and notes.  

    In addition, storing information on Google or Microsoft servers, rather than your own via these suites, can also save your business a lot of money.  

    Plans and Pricing

    First, let’s look at plans and prices. It’s important to note that Microsoft requires an annual commitment, while Google offers you the option to make monthly payments if you prefer.

    Contact us to get a formal quote for your business
    GooglevsMicrosoftSuites
    Cloud packages head-to-head

    Email

    While both Office 365 and Workspace offer web and mobile apps (Outlook and Gmail, respectively) for email. There are, however, some subtle differences.

    One advantage to Office 365 is the desktop version of Outlook, which is incredibly feature-rich and lets you sort and group emails with ease. Gmail, on the other hand, is widely used throughout the world. For this reason, a variety of third-party app options (e.g. WordPress) can be linked to it to enhance its capabilities.

    Cloud Data Storage

    For the entry-level plans, Office 365 Business Essentials wins out with 1 TB (terabyte) of storage per user, while the Workspace ‘Basic’ plan only offers 30 GB. GSuite includes emails in this storage limit, whereas Office 365 provides extra storage for email files with added archiving.

    However, Workspace’s upgraded plans beat out most of Microsoft’s storage offerings. So long as your business has more than five employees, Workspace Business and Enterprise provides unlimited cloud storage. Although, businesses with less than 5 employees on the “Business” plan are capped at 1 TB. Only Microsoft’s E3 plan and higher offer the same unlimited cloud storage.

    Applications

    Applications are the cornerstones of a suite’s functionality. Workspace and Office 365 offer you a variety of comparable apps for word processing, creating spreadsheets and presentations, all on the cloud!

    This means every user gets a free desktop version of the Office suite (i.e. Microsoft Word, Excel) to download.

    These feature-rich apps expand far beyond the capabilities of the mobile and online versions, and are available on every plan except the ‘Business Essentials’.

    While both services offer mobile and online apps, one major benefit of Office 365 are its desktop applications.

    Collaboration

    These online applications make both suites ideal for remote collaboration. Microsoft Teams lets facilitate this with tools like real-time co-authoring, mentioning users by name and chat capabilities while working on OneDrive. Microsoft now lets you collaborate using its desktop apps, too, although the updates to shared files are a bit sluggish compared to its online apps.

    Similarly, GSuite offers Hangouts for chats and Google Drive for real-time collaboration. Google’s online and mobile apps were created with cloud collaboration in mind, so some might find them a bit more user-friendly.

    For remote meetings, GSuite and Office 365 both offer group video conference calls. If you plan on large-scale video conferences, then Office 365 offers far more for your money: most plans have a 250-participant limit, while the E3 plan increases to an astounding 10,000-person limit.

    Meanwhile, GSuite’s Google Meet allows up to 25 participants on the “Basic” plan, 50 on the “Business” plan, and 100 on the “Enterprise” plan.  

    Security

    Cloud services are running into a variety of security issues, and these suites are no exception.

    A 2019 Barracuda Networks’ report found that a large percent of ATO (account takeover) attacks were targeted at Microsoft Office 365 accounts after businesses migrated emails to the service.

    These attacks prompted the Cybersecurity and Infrastructure Security Agency (CISA) to issue a set of best practices. The aim was to help organizations migrate their email services while avoiding risks and vulnerabilities.

    Meanwhile, Google recently announced that a cloud storage feature for encrypted passwords on its “Enterprise” plans was faulty. As a result, some user passwords were stored in plaintext on Google’s servers!

    While cloud computing has its risks, the two suites do have impressive security features. GSuite is comparable to Google’s own level of security and offers AI detection of suspicious activity, Two-Factor authentication, and data leak protection—in which admins can block outgoing communication determined by set keywords.

    On the other hand, Office 365 has the option of Multiple Factor Authentication (MFA), along with the detection of malware, viruses, and suspicious activities. Microsoft also provides data loss protection, and admins can restrict access to company-issued devices only.

    Ease of Use

    So, which is easier to use? Well, it depends on who you are, and your ability to grasp software quickly.

    If you’re accustomed to working with MS Word or Excel documents, and edit them for work on a regular basis, then Office 365 and its desktop-to-online formatting compatibility will probably be your best bet. This is especially true if your company solely computes with Windows PCs.

    However, new users might find GSuite apps easier to learn, as the tools are a bit simpler and straightforward.

    So, which is best for you?

    Firstly, Office 365 offers feature-rich apps, and most of its plans come with a desktop version of MS Office applications. This is a definite advantage over its competitors.

    Its entry-level plan is far more generous in terms of data storage than GSuite’s “Basic” plan. In addition, businesses that already exclusively use Windows technology are likely to find Office 365 better-suited for their needs.

    With that said, GSuite was originally designed as a cloud collaborative productivity tool. Therefore, its features might be easier for collaboration and can be used among a wider variety of Windows and Mac devices. In addition, GSuite’s Business’ plans and above outdoes Microsoft when it comes to unlimited cloud file storage. <- This has changed since the article was first published.

    Unfortunately, I can’t tell you which of the two is “best.” But, with this knowledge in mind, you can make an informed decision to choose the best cloud suite for you.

  • How would you like to be served?

    How would you like to be served?

    The thought of “servers” and “hosting” are rarely things you consider on a daily basis. If you are not an IT or a software architect, then probably not at all.

    For the mentioned professionals, however, these decisions are critical to the operations of a business however large or small.


    There is a fine line between how (and where) your software systems are used. This line has become thinner because of evolving cloud technology and automation.


    Sourcing and deploying the right IT architecture could therefore help your business stay afloat, or sink without.

    Communication is key

    The most effective mode of communication in any business (other than verbally or telephonically) is still electronic mail (E-mail).


    It is effective because it helps you get a time-stamp and a reference point when it comes to the documentation of your conversations. This is important tool when it comes to your legal obligations and commitments.

    Emails are, therefore, something that should not be taken for granted!
    We consequently send, receive emails with attachments through various devices. All this without a second thought as to how this happens.


    After all, this is the job of the IT-guys, right?


    Well quite rightly so. They often clash with their management and board of directors for funds to keep this going without compromising operations. Emails are crucial not only from a daily functional point of view but from security but also the compliance facet.

    Defining servers

    Your company’s IT infrastructure: Emails; File-servers; Databases (CRMs and ERPs) and other communication tools are commonly managed on-site on systems referred to as ‘on-premise’ solutions.


    These are managed by computer-like CPUs that look like the standard boxes that you plug your monitor and keyboards. They, however, have a lot more processing power and storage than your average desktop and are called Servers.


    Your servers naturally must be kept cool because of the heat they generate from being on all the time. As you can imagine, built-in fans are far from being enough to cool them off!


    There an array of server types. Each of them is designed to run the tasks of your mail exchanges, file storage, and the storing/deploying of remote PC operating systems. Others handle your databases and other dedicated functions.


    You would need to have the licensed software to operate each server providing unique services. This makes it quite an expensive outlay if you have all of the abovementioned requirements!


    Servers are not irreplaceable and can overheat, get corrupted, or crash like a hard-drive (or a NAS server system). You, therefore, need to be maintain them at a cost to your business via your IT department.


    Depending on the amount of data and complexity, the maintenance is outsourced to specialized IT companies or software license providers.

    Cloud-computing

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    In the early 2000s, ‘the cloud’ or ‘cloud computing’ became a new concept. It is basically a very large set of high-end servers equipped with software to manage all the tasks mentioned above. It is usually offered as a service under a single (monthly or annual) subscription.


    So basically, you are renting the service of a server as opposed to owning it. Renting, just like with property or cars, relieves the user of all the costs of maintaining the product in question.


    This sort of rental service offered by cloud service providers is now known as Software as a Service (SaaS). This also saves you from purchasing any hardware let alone paying for the extra electricity bill to cool a server room.


    According to Quora.com, the main difference between a cloud and a datacenter is that a cloud is an ‘off-premise’ form of computing that stores data on the Internet.


    A Datacenter, on the other hand, is an on-premise set of hardware that stores data within an organization’s local network.

    As an IT professional, you constantly face the burning question of whether to go for a solution that will relieve you of mundane tasks – like server maintenance. Naturally, you would also want a solution that facilitates the daily administering of user-profiles, data archiving, and backups.  But to what costs then?

    Deciding on which to go for

    There are many pros and cons when it comes to the hosting of your company’s data on a local server as opposed to having it run via the cloud.  There is also a massive array of choices and bundles between the top cloud service providers.


    Cloud service providers have several data centers used as backups. So your email hosting may have several servers in different locations to serve that function.  This curbs the risk of your data getting lost, unavailable, or hacked.

    Naturally, Datacenters are kept highly secure in undisclosed locations globally. Google is known to have one of its datacenters floating on a massive container ship somewhere over the Atlantic ocean.

    Maintenance

    Maintaining a server is expensive as you require massive cooling systems. Some smarter companies like Microsoft, are now taking to the deep oceans for that function.

    When it comes to email hosting or the storage of your files in the cloud only five large multinational corporations’ names come to mind. Microsoft, Oracle, Google, IBM, and Amazon.

    These companies however bear the burden of maintenance, while providing just the service you require on a subscription basis.


    Setting up an on-premise solution, in contrast, can be a tedious exercise and an expensive one. This is more applicable to smaller companies that do not have large IT budgets.

    Licensing your server is no child’s play either!

    Having to decide on costs versus functionality will determine how to license your server. This would be either per-server, per virtual machine needed, or per processor core and then you need CALs). If you don’t believe it, just have a look at this licensing guide!

    An example

    To illustrate the difference, let’s say you have an outlay of a hundred thousand dollars to acquire the software licenses for three years. This compared to a cloud-hosted package that performs the same function over the same timeframe.

    You can then piggy-back off companies like Amazon and Microsoft’s security services, which then costs eight thousand dollars monthly ($96k annually).


    So, within three years of using the cloud, you would have reached the $100K cap that would be spent only for licenses. You would have also saved with an extra $188K in additional services.


    This is a portion of what you would have been spent on maintenance, technical support, security, upgrades, and updates.


    These figures are rudimentary, but the long-term savings are noticeable as cloud service providers tend to provide value-add solutions when pricing their bundles.


    Microsoft recently launched its Microsoft 365 package which includes an upgrade to the latest operating system (Windows 10 Professional or Enterprise). This is something you would have had to source and pay for separately.

    Stress relievers

    Software deployment and the administration of user accounts is cloud-based. This means you can do this conveniently and remotely from your PC, laptop, tablet, or even your smartphone!


    This means as an IT professional, you will now have more time to oversee more important issues like data security and overall IT policies. Better yet, you would have the time to investigate ways to automate and improve your systems.


    This is possible without the inconvenience of running from PC-to-PC to install operating systems, Office software, or manage mailboxes.


    Remote desktop services of an on-premise server were a step in this direction – but are a pain to set up. So, you can view the cloud as an evolution of remote-desktop services.

    Infrastructural setbacks

    120x600

    The only (and potential) hindrance to using cloud services naturally would be the availability of good and cheap broadband (Internet connectivity).


    Without both, the justification for running your business fully on the cloud would not stick. Some businesses, especially in developing countries, go endure desperates attempts to adopt the cloud.

    They use what is known as hybrid-systems: a combination of cloud and on-premise solutions.


    If you operate in a country without forward-thinking government officials that facilitate broadband availability, you will suffer the most.


    Like an old, car, outdated hardware and software can lead to costly services (out-of-date and warranty solutions). This leads to you having heftier maintenance fees and support costs by third-party IT professionals.


    The old rhetoric of ‘not trusting the cloud’ is now one of the past. Cloud services often outperform on-premise solutions when it comes to high-end security software and data protection. This is because of the obvious economies of scale involved in setting up expensive security software.


    The level of security has to be the digital equivalent of Fort Knox. This especially if you are dealing with sensitive data such as financial, legal services, healthcare, and educational institutions.


    Your company would need a system that will keep all such data secure and data compliant.


    Data is now treated as a commodity. There is now a subsequent need to trade and value it. We now have Blockchain-based solutions like IOTA to facilitate your payments. This while keeping data encrypted, decentralized, and safe.

    In the advent of the new GDPR laws, some companies will still opt to keep and maintain their servers internally.  By doing this, however, you might lack the transparency and tools needed to show your consumers how you handle their sensitve data.

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