Tag: information systems

  • Digital vulnerabilities

    Digital vulnerabilities

    Global security breaches are on the rise and no one or country is safe. The acceleration of certain technologies has been rapid since the pandemic engulfed the world last year. But unfortunately, we’ve also become slack in the process.

    Once again, it has become apparent just how ‘at-risk’ our data is.

    Data hacks have been frantic and are now getting major press attention. It’s hard to know who each unwanted visitor is in each case but fingers are being pointed in perhaps familiar directions.

    Russian invaders back at it again

    In fact, throughout June, Russians have been blamed for a slew of hacks around the world.

    Microsoft in late May said a wave of Russian cyber-attacks had targeted government agencies and human rights groups in 24 countries, mostly in the US.

    It claimed that around 3000 email accounts of more than 150 different organizations, some of them international, were attacked in just one week.

    Allegedly, the group responsible was the same one that carried out 2020’s SolarWinds attacks, which the Russian Foreign Intelligence Service (SVR) was accused of orchestrating.

    But the Kremlin denied having any knowledge or anything to do with any cyber-attacks. It challenged Microsoft to how these attacks were linked to the European attacks.

    Nevertheless, authorities are now aggressively investigating cybercrime. In the first week of June, the US Justice Department recovered around $2.3m in cryptocurrency ransom money.

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    This was part of the funds paid by the Colonial Pipeline Company to Russian hackers in the most disruptive cyberattack on record in the country.

    The US deputy attorney general Lisa Monaco said investigators had seized 63.7 Bitcoins which was paid by the company after its systems were hacked, leading to massive shortages of petrol along the US’s East Coast. The department said it founded and recaptured the majority of the ransom.

    The hackers are believed to be a group called DarkSide, whose menace caused a multi-day shutdown in certain petrol stations and a spike in gas prices.

    The attack made international news and prompted the US’s White House to encourage business executives to improve security measures to avoid future cyberattacks whatever their nature, ransomware or otherwise.

    The FBI said DarkSide had also disrupted operations at a meatpacking company. As no one tends to be spared in the spillover effects, it is always a good idea to protect your company’s digital assets as a preventative measure.

    Not so sophisticated

    The attackers rather proved to be quite ‘amatuerish’ because they sent the Bitcoins to an online platform to convert it to fiat money – and that is how they got nabbed. Server-hosted (Online) crypto exchanges are obliged to keep customer data for compliance and anti-money laundering practices. So while your Crypto digital wallet does not reveal your identity, pairing it with an exchange will link it to all the other particulars you needed to provide to use the exchange.

    As long as you need cash to pay for things you will always need to switch your crypto in some way or another – unless your recipient agreed to take payment in Crypto as well. Keeping your digital assets on a hard-wallet or on your hard-drive keeps them “off-the-grid”. But also means you can’t actually spend them.

    Although the initial cyberattack was a smart manuever, the attackers proved to be rookies at the robbing game in the end.

    On a positive note: the ability to retrieve Bitcoins actually reinforces the need for a Blockchain-based financial system. This made it easier for the authorities to track movements of the ‘ransom-paid’ Bitcoins.

    Cuban for a bruising

    But politicians aren’t the only people who are urging businesses, civil society organizations, and other groups to improve security systems and be cognisant of an often-dark future.

    US Dollar billionaire Mark Cuban has also called for stricter cryptocurrency regulations.

    The owner of the Dallas Mavericks who has been investing in trading Bitcoin and other cryptocurrencies such as Ethereum said the world was in dire need of regulation for the burgeoning decentralized finance (DeFi) space.

    READ MORE ABOUT DEFI HERE

    Cuban said in an interview with Bloomberg that there “should be regulation to define what a Stablecoin is” in order for DeFi to be reliable and to prevent total collapses in investments.

    This comes after he saw his investments in a particular Stablecoin ‘went to zero’. Cuban claimed he had been scammed.

    Stablecoins are a type of cryptocurrency that is pegged to an underlying asset, or currency – usually the US dollar. They are the earliest forms of DeFi and the largest Stablecoin, Tether, is currently worth more than $62bn.

    DeFi has helped the price of Ethereum, the blockchain on which most DeFi projects are built, to also soar. But they can be highly risky investments.

    Investors try to create arbitrage opportunities and liquidity between coins but such a scheme collapsed for Cuban.

    “There should be regulation to define what a stable coin is and what collateralization is acceptable,” he said.

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    Strong words of caution

    Cuban hasn’t revealed how much money he lost but told a fellow DeFi investor via Twitter that regulation must be implemented- and quickly.

    It had been suggested that Cuban was “rugged” which refers to when a project’s liquidity dries up and investors cannot withdraw their cash.

    Mark Cuban is alleged to have 60% of his crypto holdings in Bitcoin, 30% in Ethereum, and 10% held in other coins. He likes to experiment with new financial tech investments.

    He added further in a recent blog post that banks should be scared of unregulated DeFi technology.

    All crypto-based investments remain highly risky as the technology around them develops. But there certainly needs to be global laws to prevent people from losing hefty amounts of their wealth/investment. Cryptocurrency is without a doubt a very lucrative investment vehicle that could make you an overnight millionaire. But that also makes it a perfect vehicle for scammers to clone projects to make away with your hard-earned cash.

    You must, therefore, be extra vigilant and scrutinize offers for instant riches. But more so, you would be quite negligent these days to navigate the Internet without any form of cyber-protection.

  • Technology contained

    Technology contained

    Over the past decade container technology has become a popular method for packaging applications in an effective way. Some developers believe is better than that offered by virtual machines and other technologies.

    Container technology has been embraced by the big cloud computing providers including Microsoft Azure, Amazon Web Services, and Google’s Cloud platform.


    Examples of the actual container software include the Apache Mesos, Docker, rkt (pronounced rocket), and Kubernetes.

    But what is container technology?

    Logically, it gets its name from shipping. Shipping containers standardize how goods are moved around. Goods get placed in steel shipping containers which can be picked up by cranes and fit into ships. They tend to have standard sizes.

    By standardizing the process and keeping the items together, your container can be moved as a unit and it costs less to do it this way.


    In computer terms, container technology is referred to as just a container: a method to package your applications so they can be run, with their dependencies, isolated from other processes.

    Container technology decreases the potential for problems when developers move programs from server to server before the program is in a state where it is saleable.

    When you use container technology to create an application, you can code everything using just one operating system and database. This makes the application quite easy to replicate as resources including memory and the central processing unit (CPU) are shared. This also makes your technology great for scaling and for working within the cloud.

    Out with the old…

    If you don’t use container technology, you can have a situation where a program runs well on one machine but has problems on your server. This common problem occurs when you move a program from a data server to a cloud server.

    Many issues can happen because of variations in machine environments. These include differences between your operating system, secure sockets layer libraries, storage, and network topology.

    So, computer container technology picks up all of your software and related parts which include dependencies, being libraries, binaries, and configuration files. They all get migrated as a unit, avoiding the differences between machines including operating system differences. This will also include underlying hardware that leads to incompatibilities and crashes.

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    And, importantly, containers also facilitate the deployment of your software to your server. Advocates of using container technology say it is a much better tech to use than that which preceded it – virtual machines.

    In this case, one physical server would be used for multiple applications through visualization technology. Each virtual machine contains the entire operating system, as well as the application to run.

    The physical server then runs several virtual machines, each with its own operating system, with a single hypervisor emulation layer on top. By running several operating systems simultaneously, you incur a lot of overheads on your server as resources get used.

    …and in with the new

    Container technology allows your server to run a single operating system because each container can share that system.

    The parts of your operating system that are shared are read-only to not interfere with the other containers. Therefore, compared with virtual machines, containers require fewer resources of the server, and are much more efficient.

    You can pack many more containers onto a single server. Each virtual machine may require you to have gigabytes of storage. But each container running a similar program may only need megabytes.

    How do the containers operate?

    Containers are set up in an architecture known as a container cluster. Then, in a container cluster, there is a single cluster master, with the other related containers set as nodes, that are your multiple worker machines. The cluster master schedules the workloads for your nodes, and also to manage their lifecycle, and their upgrades.

    Containers allow programs to be broken down into smaller pieces, which are known as microservices.

    A major advantage of having a program as component microservices is that different teams can work on each of the containers separately as long as the interactions between the different containers are maintained. This facilitates faster software development.

    Containers are also flexible and can be orchestrated. Since the operating system would be already running your server, a container can be started and stopped in just a few seconds.

    Some containers within architecture can be turned on during peak demand, and turned down when not needed.
    The software can control this type of orchestration, and distribute the tasks among the container cluster.

    The way forward with the tech

    But is container technology overrated? Some people are concerned about the security around it.

    Because multiple containers share the same operating system, there are growing concerns that container technology is less secure than virtual machines. If there is a security flaw in your host kernel it will affect your multiple containers.

    Other software is being used to have more secure container technology. The use of isolated containers is, therefore, being constantly improved.

  • Startup with flair

    Startup with flair

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    Every great product begins with an idea—even while the world waits in lockdown. In fact, some of history’s best masterpieces stemmed from periods of isolation, like Sir Isaac Newton’s Theory of Gravity or Victor Hugo’s Les Misérables.

    Whether you’re fulfilling a lifelong dream or simply seeking a new income stream, there are ways to get your groundbreaking tech idea to the market today.

    Do your planning & research

    The first step of software or web development is to appraise the idea itself. Most successful start-ups begin as answers to urgent consumer concerns. They also usually change the way things are done and are therefore called disruptive technologies. To be considered, your tech idea should, therefore, help resolve a relevant problem.

    If you are not solving a pressing need, the fanciest invention or service (even with a solid marketing and financial plan) will fail to appeal to your target market. It will also not catch the eye of potential funders.

    Many startups fail because visionaries fail to elucidate their idea to the people that can make it a reality.

    Next, you should analyze the possible competition. With millions of Apps, DApps, and software developments out there, someone might have already created the same thing. If that’s the case, you could see how your product improves upon its predecessors. It might be a good idea to get your work patented or copyrighted. Likewise, you might want to check to see if the idea has not already been patented.

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    Of course, transforming this amazing tech idea into reality involves a LOT of planning, too. That’s why you should research and map out an approximate timeline, possible tech builders (if you can’t DIY the work), related APIs, and most importantly, a budget.

    Some software developers may offer to partner with you – as your startup’s CTO. This could be for an equity/share in the venture or to provide a discount on the work done. This is a good option if you are still early in the fundraising phase.

    Finding the funds

    If you don’t have the money to get your idea off the ground, not to worry! There are plenty of other ways to find the funds, such as angel investors, banks, or crowdfunding sites.

    While some people rely on traditional loans from banks, others prefer to apply for grants from the government. There are also pages like GoFundMe and Kickstarter, where you can post your idea and crowdfund from private individuals around the world.

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    For example, Palmer Luckey, founder of Oculus (a virtual reality headset), raised over $2 million using Kickstarter to begin his business. If you instead opt for an angel investor, an individual willing to invest a large sum into budding businesses, studies show that your business is more likely to succeed.

    Another form of assistance is to go through a startup incubator. You might want to look up the best ones in your country – but as ideas are not limited geographically – you can join any of the top incubators in the world.

    Test & distribute

    Finally, after proper planning and fundraising, you can execute and test out your brilliant tech idea. As AOL Founder, Steve Case, once said, “You shouldn’t focus on why you can’t do something, which is what most people do. You should focus on why perhaps you can and be one of the exceptions.” 

    This stage will also include a working prototype and a few open sessions or what is referred to in tech terms as ‘Beta-testings’. You can collect more insights from potential users to make your product stand out from others – preferably before you launch it.

    There are many online tools to help you in this phase. Most of them offer free trials, so you can get away with using them just for the test period.

    Covid-19 is no excuse not to launch a good venture provided it serves a pressing need as mentioned. In fact, projects that address the pandemic directly will indefinitely get preferential treatment when it comes to funding and support.

  • Cloud-hosted services square up

    Cloud-hosted services square up

    Running your business requires choosing the right tools for you and your employees. In order to streamline work-related productivity, many organizations are migrating to cloud-based office suites. Specifically, Microsoft’s Office 365 and Google’s GSuite (now known as Google Workspace).

    Both products boast a variety of helpful productivity tools and the latest remote collaboration technologies. While it’s impossible to say which one is “better”. This head-to-head comparison can help you decide which office suite is a better fit for your business.

    What is Workspace & Office 365?

    Office 365 and Workspace (previously GSuite) are packages, of powerful business tools that facilitate your day-to-day tasks using the cloud. They even provide business emails along with apps for creating documents, spreadsheets, presentations, video conference calls, shared calendars, and notes.  

    In addition, storing information on Google or Microsoft servers, rather than your own via these suites, can also save your business a lot of money.  

    Plans and Pricing

    First, let’s look at plans and prices. It’s important to note that Microsoft requires an annual commitment, while Google offers you the option to make monthly payments if you prefer.

    Contact us to get a formal quote for your business
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    Cloud packages head-to-head

    Email

    While both Office 365 and Workspace offer web and mobile apps (Outlook and Gmail, respectively) for email. There are, however, some subtle differences.

    One advantage to Office 365 is the desktop version of Outlook, which is incredibly feature-rich and lets you sort and group emails with ease. Gmail, on the other hand, is widely used throughout the world. For this reason, a variety of third-party app options (e.g. WordPress) can be linked to it to enhance its capabilities.

    Cloud Data Storage

    For the entry-level plans, Office 365 Business Essentials wins out with 1 TB (terabyte) of storage per user, while the Workspace ‘Basic’ plan only offers 30 GB. GSuite includes emails in this storage limit, whereas Office 365 provides extra storage for email files with added archiving.

    However, Workspace’s upgraded plans beat out most of Microsoft’s storage offerings. So long as your business has more than five employees, Workspace Business and Enterprise provides unlimited cloud storage. Although, businesses with less than 5 employees on the “Business” plan are capped at 1 TB. Only Microsoft’s E3 plan and higher offer the same unlimited cloud storage.

    Applications

    Applications are the cornerstones of a suite’s functionality. Workspace and Office 365 offer you a variety of comparable apps for word processing, creating spreadsheets and presentations, all on the cloud!

    This means every user gets a free desktop version of the Office suite (i.e. Microsoft Word, Excel) to download.

    These feature-rich apps expand far beyond the capabilities of the mobile and online versions, and are available on every plan except the ‘Business Essentials’.

    While both services offer mobile and online apps, one major benefit of Office 365 are its desktop applications.

    Collaboration

    These online applications make both suites ideal for remote collaboration. Microsoft Teams lets facilitate this with tools like real-time co-authoring, mentioning users by name and chat capabilities while working on OneDrive. Microsoft now lets you collaborate using its desktop apps, too, although the updates to shared files are a bit sluggish compared to its online apps.

    Similarly, GSuite offers Hangouts for chats and Google Drive for real-time collaboration. Google’s online and mobile apps were created with cloud collaboration in mind, so some might find them a bit more user-friendly.

    For remote meetings, GSuite and Office 365 both offer group video conference calls. If you plan on large-scale video conferences, then Office 365 offers far more for your money: most plans have a 250-participant limit, while the E3 plan increases to an astounding 10,000-person limit.

    Meanwhile, GSuite’s Google Meet allows up to 25 participants on the “Basic” plan, 50 on the “Business” plan, and 100 on the “Enterprise” plan.  

    Security

    Cloud services are running into a variety of security issues, and these suites are no exception.

    A 2019 Barracuda Networks’ report found that a large percent of ATO (account takeover) attacks were targeted at Microsoft Office 365 accounts after businesses migrated emails to the service.

    These attacks prompted the Cybersecurity and Infrastructure Security Agency (CISA) to issue a set of best practices. The aim was to help organizations migrate their email services while avoiding risks and vulnerabilities.

    Meanwhile, Google recently announced that a cloud storage feature for encrypted passwords on its “Enterprise” plans was faulty. As a result, some user passwords were stored in plaintext on Google’s servers!

    While cloud computing has its risks, the two suites do have impressive security features. GSuite is comparable to Google’s own level of security and offers AI detection of suspicious activity, Two-Factor authentication, and data leak protection—in which admins can block outgoing communication determined by set keywords.

    On the other hand, Office 365 has the option of Multiple Factor Authentication (MFA), along with the detection of malware, viruses, and suspicious activities. Microsoft also provides data loss protection, and admins can restrict access to company-issued devices only.

    Ease of Use

    So, which is easier to use? Well, it depends on who you are, and your ability to grasp software quickly.

    If you’re accustomed to working with MS Word or Excel documents, and edit them for work on a regular basis, then Office 365 and its desktop-to-online formatting compatibility will probably be your best bet. This is especially true if your company solely computes with Windows PCs.

    However, new users might find GSuite apps easier to learn, as the tools are a bit simpler and straightforward.

    So, which is best for you?

    Firstly, Office 365 offers feature-rich apps, and most of its plans come with a desktop version of MS Office applications. This is a definite advantage over its competitors.

    Its entry-level plan is far more generous in terms of data storage than GSuite’s “Basic” plan. In addition, businesses that already exclusively use Windows technology are likely to find Office 365 better-suited for their needs.

    With that said, GSuite was originally designed as a cloud collaborative productivity tool. Therefore, its features might be easier for collaboration and can be used among a wider variety of Windows and Mac devices. In addition, GSuite’s Business’ plans and above outdoes Microsoft when it comes to unlimited cloud file storage. <- This has changed since the article was first published.

    Unfortunately, I can’t tell you which of the two is “best.” But, with this knowledge in mind, you can make an informed decision to choose the best cloud suite for you.

  • The latest cloud computing trends in 2019

    The latest cloud computing trends in 2019

    It’s 2019, and the Cloud is everywhere—from the apps we use every day to the infrastructure of global tech giants.

    According to researchers at Gartner, revenue generated from public cloud services is projected to grow 17.5 percent in 2019. This amounts to a total of $214.3 billion, up from $182.4 billion in 2018.

    More than a third of organizations surveyed by Gartner saw cloud investments as a top three investment priority. With this kind of growth, tech organizations are racing to get on board with cloud-only software and platforms.

    Here are some of the trends to look out for this year:

    Hybrid Cloud, Multi-Cloud and Mergers

    IBM announced its purchase of Red Hat last October, calling it the “most significant tech acquisition of 2018.” This combined Red Hat’s extensive network of open-source clouds with IBM’s Hybrid Cloud team.

    Mergers like these are likely to become a trend this year, as companies see the benefit of using multiple clouds across all sectors of their organization.

    Furthermore, this system will dominate in the future, as businesses find public clouds inadequate to meet every one of their requirements.

    As a more flexible and functional solution, many organizations will shift to a network of multiple private, public and hybrid clouds in the future.

    Serverless Cloud

    Serverless computing is a young market in technology, but it will continue growing in 2019. It isn’t actually “serverless.” Instead, it is a cloud-computing model in which the cloud provider itself runs the server on a dynamic, as-used basis (FaaS).

    Rather than buying server space, developers can use a back-end cloud service to code. They will only then pay for the server space they actually use.

    As this relatively new technology develops, we can expect to see more companies providing and expanding their “serverless” offerings.

    Artificial Intelligence

    Although cloud technologies are growing exponentially, artificial intelligence (AI) could prove an even greater economic driving force. According to Accenture, the impact of AI could double economic growth rates by 2035 in developed countries. 

    Around 80 percent of large companies have adopted some form of AI, according to the Harvard Business Review.

    Amazon, Twilio and Nvidia, to name a few, are thus, incorporating AI with cloud computing, next-gen GPUs and the Internet of Things (IoT). This has led to the developing of applications with “smart assistants,” and voice-to-text technologies.

    Such a combination of AI and the cloud provides an extremely powerful and unconstrained computing network.

    Security

    Digital transformation is already underway, with Gartner also projecting that 83 percent of all workloads will shift to the cloud by 2020. However, this movement presents issues of cybersecurity.

    Many businesses have not properly secured their cloud-stored data. For example, marketing and data aggregation firm Exactis left around 340 million records exposed on its cloud servers. This was uncovered in a data breach last year.

    Mitigating factors

    The implementation of the General Data Practice Regulations (GDPR) makes this even trickier. It affects cloud security, and IT companies will likely struggle to comply with these new laws while protecting sensitive information.

    Cloud computing services are progressing exponentially, as are their new developments. The year 2019 will surely be filled with businesses pouring investment into enterprise solutions. This while expanding, securing, and implementing cloud technologies to their fullest extent.

    Bridget is a freelance writer and editor, and the founder of Lost Bridge Blog, where she writes about traveling as a Millennial woman on a budget. When not writing, you can find her traveling, drinking inhuman amounts of caffeine and scrolling through the latest tech & political news.
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  • Get more organised digitally!

    Get more organised digitally!

    We often hear the phrase “technology is your friend” To what extent this friendliness is, to help you to cope with your daily activities or business plans depends on how you embrace it.

    Life can be chaotic. Which so much to do it is easy to frequently miss important appointments. Delays often come from having to wait till you get to a PC to respond or not remembering contact details. The worst is having to ask someone repeatedly for their number or business cards.


    If you often experience that, you are getting it all wrong and definitely need this friend!

    The need for emails

    Emails are on a progressive, disruptive path to eliminate postal services. They even facilitate and encourage the acceptance of digitally signed documents.
    Most financial companies and legal institutions in many developed countries already accept digitally signed documents.

    Your digital signature confirms that the information originated from you and has not been altered through encryption. This makes it legally binding.

    Naturally, you need special software or Adobe Sign, to digitally sign and attach as a PDF to an email.

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    Thanks to emails, we can now also easily store and get in touch with our contacts. It could be in the office, lounging around a park, watching your children play; even onboard/at the underground train station.

    Additional email tools

    Calendar and contacts syncing is a simple tool which is not offered entirely by all domain host providers. It works wonders along with your calendar and scheduler.


    If you need a simple CRM tool to just help with email contacts and plug into an existing sales app, you can do so with a useful add-on like Outlook Customer Manager.


    There are certainly advantages of decluttering your emails. This helps to alleviate the frustration of unimportant mails getting in the way of the ones you need to access frequently. For that, there is a clutter service offered by Office 365.


    Additionally, to avoid retaining important attachments, and clogging up space on your mailbox, you can with a click, save large file attachments directly to your cloud storage.


    With all that relevance of emails, it is critical that you source the best one – even if it costs a bit more than the (free) webmail services provided by Outlook (Hotmail), Gmail and Yahoo.


    Naturally, with a paid service, you will almost be freed from the scourge of spam and malicious items embedded in documents. In some cases, they are screened even before landing in your mailbox.

    More advanced features


    Other perks like a ‘catch-all service’, data loss prevention, in place-hold (compliance features), and advanced threat protection. You can add them as essential services to give you an even more peaceful emailing experience.


    You can, for instance, use In-Place Hold (Litigation Hold) to place user mailboxes ‘on hold’ and preserve mailbox items permanently.

    This feature is especially crucial for those in the financial and legal sectors – requiring emails and its contents to be preserved for a minimum of seven years typically. Security is the central factor that has kept the postal service in business – well at least for now.

    Your checklist when shopping for a good email solution:

    • A decent-sized mailbox – with archiving ability – 50GB is the new standard size (don’t get short-changed!).


    • Should allow you to sync emails, calendars, and contacts onto multiple devices – and it must always work!


    SMTP is now the standard and preferred Email protocol. If you are still on POP3 or even IMAP – run away!


    • Customizable domain (a .com or .net or any other you have bought), with the option to add more domains and email aliases. (info@ …sales@ etc).


    • Sync to an active directory – to keep your user-profile and allow for ease of single sign-on or extra security features like two-factor authentication. (Prevents unauthorized people from accessing your emails by pairing to your phone via an SMS code).


    • Your mailbox (since you are storing contact details or using it along with a CRM or ERP solution) must be GDPR-compatible.

    Final thoughts

    Finally, a good email hosting service should provide the ability to add innovative features in the future. These include extra archiving space, advanced threat protection, and enterprise voicemail. These are characteristics of a good email solution.

    Preparing to use an email solution can be effortless if you have the time. Most software suppliers like Microsoft (Office 365), have support sites with primary training material and “how-tos”.

    Check out Microsoft’s Support page to upskill your Office, email, and overall cloud-software aptitude.

  • Vocations of the Future

    Vocations of the Future

    There is a lot of banter, which is backed up by well-research papers on how Automation and Robotics (powered by AI) will replace manufacturing jobs.

    Blue-collar jobs are not the only ones however, that face imminent and progressive extinction.

    A recent survey report conducted by the World Economic Forum predicts futuristic trends affecting certain jobs in the modern workplace.

    Robert Solow predicted decades ago, in his Solow-Swan model, a massive driving force of global growth: technology.

    And the evidence is prevalent with the likes of Apple, Google, and Amazon championing stock markets with Billion-dollar market capitalizations. They also create an abundance of jobs globally.

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    Disruptive technological advances such as AI (Artificial Intelligence); the ubiquitous high-speed mobile Internet (5G); widespread adoption of big data analytics; cloud technology; and the recent Blockchain technology will be the drivers of this job evolution.

    Based on the report, by 2022, this job evolution will be firmly in place as it has already.

    In a matter of just 4 years, we could have a situation where jobs such as postal service clerks, data entry clerks, and bean-counters (accountants and auditors) would be made redundant.

    Impact on services

    Software like Microsoft’s Dynamics 365, aims to remove ‘silos’ within customer relationship management (CRM) and enterprise resource planning (ERP) processes.

    The latter takes over (fully automates) back-office operations such as stock-taking and supply chain management.

    Such tasks will be performed via software, reducing the need for more human supervision. Consequently, the focus would be more on managerial roles.

    In the sales and customer service realm, technologies like Microsoft’s AI will provide automated insights to guide employees on improving customer experiences.

    Furthermore, it may lower support costs by using virtual agents or Chatbots to eliminate in-house AI experts and those writing code. This will  result in more redundancies!

    World's jobs

    On a positive note, newer and more exciting jobs such as data analysts, machine learning and AI specialists, digital transformation experts and in general information system services will be on the rise – up to 135 million globally, according to the Report.

    The fields to benefit directly from new technologies would be information technology; information security; innovation; customer services and risk management (financial services).

    Impact on finance

    Another group of professionals whose nature of work will be affected due to the advent of ‘disruptive technology‘ is financial middlemen. Likewise, smaller banks and money transfer institutions.

    Decentralized systems were primarily put in place to eradicate exorbitant fees associated with transferring money across borders.

    Cutting them out completely undoubtedly renders them redundant. It is therefore pertinent for them to innovate their products in order to open up sufficient job position.

    Read more about the effect of Cryptocurrencies on the banking sector here

    Recently, Malta’s finance minister whilst in a private interview during a Blockchain Conference, echoed this. He said that the advent of cryptocurrency has changed financial middlemen into traditional “photo developers”.

    “I can see this, just like in photography when you could tell that […] those who process the photos will lose their jobs; a lot of financial intermediaries will be facing the chop in the not too distant future,” says Edward Scicluna.

    The good news for governments will be that the trend shows that the jobs created will surpass those lost.

    Be proactive and skill yourself accordingly or get the right personnel who can quickly adopt some of the mentioned skills so that you do not fall behind!

  • Cloud (Storage) Wars!

    Cloud (Storage) Wars!

    The term “storage wars” has taken on a new meaning. It has shifted literally from the ability to keep one’s belongings in physical containers to having one’s data stored and managed in the digital realm.

    A question often asked is whether the (Internet) cloud is infinite. The answer is both a yes and no.

    The top four cloud tech companies are endlessly engaged in a silent market share war. It is a tough choice as they all offer millions of gigabytes in storage. We can only attempt to investigate to what extent is there an abundance of storage when we ‘run out’.


    The “Cloud” as explained in our previous blog, is a series of backed-up servers scattered across the globe.

    Consequently,  in terms of availability of storage, it is just a matter of where (location) a datacenter can be run and at what its maintenance costs are.
    The answer to how infinite is the cloud, therefore, boils down literally to a cost, rather than a capacity issue for cloud-storage providers (CSPs).

    The main CSPs vying for a market share in the paid cloud storage subscriptions are Google, Microsoft (Azure), Amazon, and IBM.

    There are also smaller yet significant players such as Box, Dropbox, Tresorit, and Barracuda.  A quick online search on their websites will reveal what they can offer you.


    Similarly, the pages of any one of the smaller companies will give some comparisons of each cloud storage offer (bundles).


    We will, however, focus on the major ‘players’ and summarize their offerings based on offers for both individuals and small to large enterprises.

    What to look out for
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    Some of the key features to look for when storing data in the cloud include Encryption at rest and in transit, as well as end-to-end encryption; 2-Step Verification, HIPAA Compliance.


    Other factors to consider are the actual server location, ability to sync any folders, and perform selective Synchronization.


    There are also key offerings such as offering the ability to edit files on mobile devices. For businesses, the ability to remotely wipe mobile devices, perform file-versioning, and other useful features for data management.

    As a business, if the above-mentioned features are not in your cloud solution, you better look into switching away.


    While you can technically run your own cloud, it would require a full-on IT team. That or a very good support system to assist in its maintenance and administration.


    It is for this very reason that a SaaS(and Hybrid)-approach to storage is preferred by many medium to large enterprises.

    4 of the most popular CSPs 


    Google

    Weaponry: 

    A standard (personal) GoogleDrive starts from 15 GB in size and comes when you open a Google email account. This is a standard with most Android-powered mobile phones which require a Gmail account to register the phone.

    It is a convenient way to store and access your pics, videos, and files across multiple devices or back them up in case of a hard drive crash.
    If you do not mind the inconvenience of having several logins, you could get away with multiple drives giving you 15 GBs each.


    There is, however, a drawback as there is no such a thing as a free lunch – the level of security and compliance features naturally are little to almost none.  Additional storage can also be purchased with different upgrade plans, which may come with more  add=ons such as extra file encryption.


    When it comes to their business offering, their Team Drive is available with the G-Suite bundle. One can upload 750 GB of data per day and up to a total of 5 TB in size.  Team Drive can contain a maximum of 100,000 files and folders, however, this limit can be increased upon request.


    The basic package including the more advanced security costs $5 per user per month and gives you 30 GB for storage and collaboration.

    A full comparison of available storage plans 

    Tactical strengths:

    The ease of accessing and using the drives via strategic partnerships such as Android provides them with a growing market share.   As it is cloud-based and not linked to physical devices,  you can access your GoogleDrive using a Mac computer as well.


    There are growing talks of incorporating Artificial Intelligence <AI> into the data management systems. They are currently building a full AI Center in Accra, Ghana. This will help bigger companies manage, access, and organize their stored information faster and with more purpose.


    They have recently launched a set of new cloud storage tiers under the branding Google One. This comes with revised pricing and storage options: 15 GB: remains Free; 100 GB costs $1.99/month; 200 GB $2.99/month  and 2 TB $9.99/month.

    Potential weakness/es:

    Google is a latecomer when it comes to offering business solutions and still battles with the stigma of being a free service and thus associated with inferior quality.


    The integration with Office applications is still something they struggle to get right. Not many are fans of  Googlesheets.


    Most non-Microsoft platforms will have this compatibility problem.
    They also run into a few data syncing problems ever so often, especially with the free storage. Google offers full 24/7 customer and technical support with their products. More aggressive advertising and pricing of their business offerings now serves to hopefully alleviate this issue for them.


    How Google bounces back from a hefty  EUR 4,34 billion fine for colluding with Android will determine if they survive the storage war. This especially if they will be now forced to allow other CSPs to offer services on mobile devices.


    Amazon

    Weaponry:

    One of the first cloud solution providers to offer eCommerce and Business-to-Business (B2B) offerings. Amazon and its Amazon Web Services (AWS) have come a long and calculated way from just offering/selling books online.


    They are actually seen as a formal threat and a direct (more superior) competitor to Microsoft’s cloud (equivalent) offering –  which we touch on next.
    Most of this comes from a robust and apparently the world’s largest global cloud infrastructure.


    Based on this, its cloud storage, dubbed Amazon S3, works on a “pay as you use” basis while its free tier starts you off on 5GB of storage. Thereafter you pay in increments based on the storage class you fall under.


    So the first 50 TB will cost  $0.023 per GB per month and then the next 450 TB will cost $0.022 per GB per month and so on.
    This is practical for businesses that do not have a limit to storage space but scale up and down very quickly based on their operations.

    Tactical strengths:

    Amazon’s storage platform gives users and businesses alike the ability to geographically store and move data with the highest levels of encryption. In addition, one can use data analytics on your data without moving the data into a separate analytics system.


    Amazon Athena additionally provides anyone who knows SQL on-demand query access to vast amounts of unstructured data. As with Google, AI incorporation along with Alexa would facilitate this even further.


    Other notable benefits offered include open workflows, Hybrid-cloud storage capability, powerful APIs, and easy and reliable access to many Third-Party vendors & Partners.


    Naturally, you get access to its AWS Marketplaces. It also has a strong compliance adherence including HIPAA/HITECH, EU Data Protection Directive, and FISMA.

    Comparison of the various storage classes available.

    Potential weakness/es:

    Its primary offering of consumer goods and online delivery will make it prone to any bad press received if that arm of operations does not work well.


    Further expansion into areas like streaming TV via Amazon Prime and cashless stores might result in a jack of all trades expert in none phenomenon. They are, nevertheless, handling all well so far.


    Microsoft

    Weaponry:

    The “go-to” tech company for word-processing software as well as operating systems. This software giant like Amazon is branching into many products.


    They now offer games, server hosting software, applications, an online store for all its devices, software, services, and of course, storage.
    Its Azure platform powers certain parts of Nasa and utility giant Schneider Electric to mention a few clients. Its purchase works similarly to Amazon via ‘pay-as-you-use’ terms.


    Storage users need to have a .Net Framework and SQL installed to use the storage. For those looking for quick storing solutions without building heavy infrastructure, they can adopt the cloud completely.


    With the launch of its online services (Microsoft 365), it has had to repackage a portion of its Azure platform to cater to small to mid-sized businesses.


    These include functional/specific bundles such as OneDrive (personal), OneDrive for Business, and Sharepoint (powerful storage and content management tool).


    The online version of the Sharepoint starts at $5.00 per user per month for a rather limited 1 TB per organization. Thereafter, users can purchase more in 1 GB increments of 12 to 16 (US) cents depending on the total (storage space) size ordered.

    Tactical strengths

    Also early adopters of AI (Machine Learning) and recently, the Blockchain (Blockchain Workbench), Microsoft is providing its developers with more and better reasons to use its storage space for practicality.
    Like their online storage offers on Office 365, Azure storage packages are also quite structured and well categorised.


    There are specific functions such as a database server-data management system. Then there is one for application running services, and others to handle rest-based object storage (Blob Storage).
    Lastly, they offer storage to help perform computations and process events (Functions).
    These bundles are all provided free for the first 12 months and then range from $0.002 per GB to about US 0.20c per million executions.


    They have a good Partner system to help distinguish and provide support for the best storage package based on one’s immediate needs.


    To bolster their growing Marketplace, they recently also purchased a business that deals with OpenSource (GitHub).  This enables more freedom for developers to manipulate the software on their platform.

    For a comparison of the storage types via Azure and pricing for each, click here.

    Potential weakness/es:

    People have found its pricing a little to steep on the storage side and so keeping market share will be tough.  Many new smaller CSPs offering cheaper per GB rates.


    They can only counter this by offering more products that require their storage (compatibility-wise).
    Some other cumbersome restrictions like users being only able to upload 20 000 files at once or the actual file-size limit might not bode too well with heavy cloud data users.


    They also don’t have as many APIs as Google or Amazon does, but these are growing by the day.


    IBM

    Weaponry:

    Probably the first of the CSP batch that provided cloud computing. It therefore has had the experience of honing ways of storing and retrieving data for larger businesses. International Business Machines (or IBM) can be considered as the grandfather of data storage.


    As with the other CSPs, there is a free offering called the “Lite plan” consisting of a single IBM Cloud service instance with storage up to 25 GB/month.
    Paid storage is staggered, per consumption and based on complex costing tiers based on location, storage class, and resiliency choice.


    Storage charges start from $0.09 for up to 50 GB down to $0.014 for 500+ TB on what they call the Cross-Region Flex plan.

    For more insight into the complex costing table, visit the IBM storage pricing page here.

    Tactical strengths:

    Their security is their biggest pride and strength and makes them a firm favourite for large companies and potentially governmental institutions.
    The fact that they do not actively advertise as much as Google or Microsoft is telling. They clearly need to provide high secrecy and protection for their existing clients.


    One such feature unique to the way data is stored on their cloud servers is using Information Dispersal Algorithms (IDAs). This helps to separate data in unrecognizable “slices” that are distributed across datacenters.


    So basically the complete copy of the data resides in any single storage node, and only a subset of nodes are available in order to fully retrieve the data on the network. This is similar to how peer-to-peer sharing or data encryption works.


    And speaking of heavy encryption, they have allegedly recently also started on the Blockchain and are experimenting with a particular Cryptocurrency to enable ease of payments. This in the light of IBM with its Watson platform looking to become more of a cloud-based data operating system.

    Potential weakness/es:

    IBM relies too much on its reputation as a forerunner for tech and cloud-based computing. It has earned that title for several decades before the likes of Google and Amazon barged in.


    They might lose out on market share once the newer CSPs start to offer more robust products and compliance services like theirs.


    Their high security and complex system come at a premium so designed for or rather restricted to wealthy companies essentially. The hosting option (main server locations) looks limited and restricted to geographical areas primarily in the US and EU.


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    Be wary of clandestine terminology such as ‘unlimited archiving/storage’ even with a paid subscription. This usually refers to storing data at rest and not the ability to constantly and unlimitedly sync files.


    Another salient factor to compare would be the number of files that you can upload or sync at the same time.
    This will be relevant for larger companies that need to upload large files and by large, we mean 10 GB files (2 and a half HD DVDs’ worth of content) and upwards.

    Making a choice

    At the end of the day, your decision to take on a faction in the storage war should be based on your priorities. You simply match it to what each of the companies is offering taking your budget into consideration of course.


    You may need to consider running a combination of two or more of them.
    Some larger companies offer storage as a “must-have” with hosted email or something as basic as purchasing a new smartphone.


    You will, however, have to ask yourself a few more pressing questions around functionality, data security, and compliance before taking it up.

    Or you can simply not accept the offer or disable it in cases where it is presented as a freebie!
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